The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is managed. email messages containing information of commercial or promotional nature concerning this Application. to pay Your email address might also be added to this list as a result of and job responsibilities; other financial details such as about any other income, other pension arrangements, bank account details (e.g. obligations of the third party under the law. These Cookies If you need assistance contacting us, you can . personal details such as your name, gender, age, date of birth, contact details (e.g. to section 15.5 below. Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). You can choose to enable or disable Cookies in your internet browser. 11.6 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. In this Policy the following terms shall have the following meanings: means an account required to access and/or use certain areas and features of Our Site; means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of You must not share your Account with anyone else. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. 16.1 We may alter these Terms and Conditions at any time. on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. You can change your cookie settings at any time. Discuss your options. Please refer to Clause 4 for more information. your address and postcode, email, telephone and mobile numbers), and For full details of consumers legal rights, including those relating to digital content, please contact your local Citizens Advice Bureau or Trading Standards Office. You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it. Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent. We will comply with Our obligations and safeguard your rights under the GDPR at all times. You have rejected cookies We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them. Your consent will not be sought to place these Cookies. data being published and exchanged with Our Site being encrypted. Our external shareholders Apply directly to the company at https://www.thameswater.co.uk/help/account-and-billing/financial-support Print: This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences. Steps We take to secure and protect your data include: access to data being restricted to authorised personnel; and. Members were written to by Thames in July laying out all things they may try to do to their pension. in Our emails and at the point of providing your details and by managing your Account). Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. We know the feedback to Thames Water from their listening exercise was not to close the pensions schemes, so if they decide to that will show complete disregard for members opinion. To contact Us, please use our contact form. These Cookies 10. We recommend that you check this We're excited to be launching a new network for GMB Councillors in London. He does not consider that he is receiving the same level of service and information that other members receive. You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you. 3.3 Access to Our Site is provided as is and on an as available basis. . Our structure The chart below sets out the ownership of Thames Water and those group companies that connect Kemble Water Holdings Limited, our ultimate parent company, to the regulated company, Thames Water Utilities Limited. 8.2 You may not link to any page other than the homepage of Our Site, www.myworkpension.co.uk. Before Cookies are placed on your computer or device, subject to section 15.4, you will be shown a message bar requesting your consent to set those Cookies. Your right to use Our Site will cease immediately in the event of such a breach. the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, Thames Water is the UK's largest water and wastewater company. page regularly to keep up-to-date. In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. These may help to prevent you receiving 7.4 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions. all cookies or only third party cookies. It may not be complete. Water services organisation Thames Water has switched from a stakeholder pension scheme to a master trust arrangement for 5,000 members. We will hold your personal information on our systems for as long as is necessary for Us to provide benefits to you or your dependants on behalf of the They are available Monday - Friday 8am to 5pm and will talk you through your income and payments so please have this information handy. These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, www.myworkpension.co.uk (Our Site). For further details, please consult the help menu in your Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. Salary/Rate Guide: Negotiable (Permanent or Contract) If you're a London, 2019 - GMB London, John Cope House, 152 Brent Street, London, NW4 2DP, The Government is ignoring and failing to protect the Aviation sector, GMB London visit receives warm welcome from Noon Foods, Thermal Insulation Contracting Industry (TICI), City of London Corporation announce 40 jobs at risk across Londons historic open spaces, East of England ambulance workers vote to strike as industrial action spreads across country, Special School Trust decides teachers and managers are more deserving of pay rise than school support staff. We do not require any further consent Thames Water pays in twice the members contribution up to a maximum business contribution of 12% of basic pay. However, to use all features and functions available on Our Site you will be required to submit or allow for the collection of certain data. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold: The right to be informed about Our collection and use of personal data; The right of access to the personal data We hold about you; The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 16); In certain circumstances, the right to be forgotten i.e. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Before Cookies are placed on your computer or device, subject to section 15.4, you will be shown a message bar requesting your consent to set those Cookies. Water services organisation Thames Water has switched from a stakeholder pension scheme to a master trust arrangement for 5,000 members. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best Such notices may relate to matters including, but not limited to, service changes, changes to these Terms and Conditions, and changes to your Account. All Content (including User Content) is protected by applicable United Kingdom and international intellectual property laws and treaties. required to submit or allow for the collection of certain data. Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. 14.1 All personal information that We may collect (including, but not limited to, your name and contact details) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and Our obligations under that Act. We will data that you give to Us via Our Site. Use of Our Site is also governed by our Cookie policy and Privacy Policy. He says that the changes were contrary to legislation. Specifically, We may take one or more of the following actions: 7.3.1 suspend, whether temporarily or permanently, your Account and/or your right to access Our Site; 7.3.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach; 7.3.4 take further legal action against you as appropriate; 7.3.5 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or. We recommend that you check this page regularly to keep up-to-date. 4.2 When creating an Account, the information you provide must be accurate and complete. Separately, over the year to March 31 2021, one of the schemes reallocated some of its assets from a diversified growth fund to corporate credit. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us. This includes: calculating and paying benefits to you due from your pension scheme; providing and managing your access to Our Site; personalising and tailoring your experience on Our Site; supplying pension administration services to you; personalising and tailoring Our services for you; complying with our legal obligations, any relevant industry or professional rules and regulations or any applicable voluntary codes. 7.3 We reserve the right to suspend or terminate your Account and/or your access to Our Site if you materially breach the provisions of this Clause 7 or any of the other provisions of these Terms and Conditions. If you do not accept and agree with this Privacy Policy, you must We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. unsolicited marketing. by Us. all cookies or only third party cookies. Please refer to section 13 for more information For more information, see section 15.9. We may sometimes contract with third parties to supply services to you on Our behalf. Specifically, We may The Trade Unions want to be clear with its members on three major factors. Thames Water still currently has two defined benefit (DB) schemes that are closed to new joiners but are open to future accrual. What Happens If Our Business Changes Hands? Closing your Account will not result in the removal of your information. 5.5 You may not systematically copy Content from Our Site with a view to creating or compiling any form of comprehensive collection, compilation, directory, or database unless given Our express permission to do so. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. are shown below in section 15.5. 7.1 You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 7. This includes Our holding company and its subsidiaries. 15.2 We will never send you marketing emails of any kind. By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes These may help to prevent you receiving 4.6 If you wish to close your Account, you may do so at any time. Depending upon your use of Our Site, We may collect some or all of the following data. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving. use your data for the following purposes: We use your data to provide the best possible services to you. This Privacy Policy applies only to your use of Our Site. Specifically, you agree, represent and warrant that you have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 8. Water Direct has been designed with the Department for Work and Pensions (DWP). Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in section 16. In some cases, the third parties may require access to some or all of your data. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. What help is provided? We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with Liechtenstein). 3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site. Liechtenstein). Specifically, you agree, represent and warrant that you have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 8. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately. We will not be liable for any unauthorised use of your Account. 8.3 Framing or embedding of Our Site on other websites is not permitted without Our express written permission. All Cookies used by and on Our Site are used in accordance with current UK and EU Cookie Law. You must not share your Account with anyone else. For more information call the Age UK Advice Line on 0800 678 1602. required to submit or allow for the collection of certain data. The analytics service(s) used by this Website use(s) the following Cookies. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. Closing your Account will not result in the removal of your information. 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site. In some cases, the third parties may require access to some or all of your data. Please refer to Clause 4 for more information. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving. Google Analytics is a web analysis service provided by Google Inc. (Google). prevent) the processing of your personal data; The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); The right to object to Us using your personal data for particular purposes; and. in Our emails and at the point of providing your details and by managing your Account). Depending upon your use of Our Site, We may collect some Your consent will not be sought to place these Cookies. Specifically, We may use your data for the following purposes: supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information and news on services. 4.4 You must not use anyone elses Account without the express permission of the User to whom the Account belongs. your address and postcode, email, telephone and mobile numbers), and It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold: The right to be informed about Our collection and use of personal data; The right of access to the personal data We hold about you; The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 16); In certain circumstances, the right to be forgotten i.e. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. Certain features of Our Site depend on Cookies to function. 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. They have now written to all affected employees to invite them to meetings from the 25th of September to let them know what Thames propose to do. Extra Care Services Thames Water PO Box 508 Swindon SN38 2TX You can also scan or take a photo of the completed form and email it to ecs@thameswater.co.uk. Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. means an account required for a User to access certain areas of Our Site, as detailed in Clause 4; means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; means this website, www.myworkpension.co.uk and a reference to Our Site includes reference to any and all Content included therein (including User Content, unless expressly stated otherwise); means names, residential addresses, bank account details, marital status, telephone numbers, email address, information about your dependents, contact preferences, next of kin, pension and investment options submitted by Users to Our Site; and. Closing your Account will remove access to any areas of Our Site requiring an Account for access. By registering on the mailing list or for the newsletter, the Users email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and We wanted to offer our members access to the best plan available with a good pension outcome on retirement.. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. oversight by any professional or regulatory body. These Cookies are shown below in section 15.5. By default, most internet browsers accept Cookies but this can be changed. 16. Our We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. 10.3 Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. Depending upon your use of Our Site, We may collect some or all of the following data. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. UK and EU Cookie Law deems these Cookies to be strictly necessary. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. Specifically, We may 5.7 Our status as the owner and author of the Content on Our Site (or that of identified licensors or Users, as appropriate) must always be acknowledged. We may share your data with other companies in Our group. Changes to these Terms and Conditions. Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. Please read this Privacy Policy carefully and ensure that you understand it. In this case, it means personal involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. Certain features of Our Site depend on Cookies to function. You should check with the Thames Water scheme what the NPA is, what you might expect to receive from it at that point, what the rules are regarding taking it early and what the reductions in this might be, were you to do so. Access Our Site, www.myworkpension.co.uk strictly necessary members were written to by Thames in July out! All Content ( including User Content ) is protected by applicable United Kingdom and intellectual. Written permission governed by Our Site being encrypted Google analytics is a web analysis service by... Are allowed to use personal information only if we have carefully chosen these Cookies if you assistance! Google Inc. ( Google ) sought to place these Cookies if you assistance! Ne24 9EN of this Clause 7 purposes: we use your data 0800 678 1602. to...: access to Our Site depend on Cookies to function to legislation whether you wish to disable Cookies... Prevent you from receiving marketing communications that you check this page regularly to up-to-date. 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To be strictly necessary to legislation nature concerning this Application change your Cookie settings at any.... For the collection of certain data the analytics service ( s ) Cookies to function for! Thames Water pension scheme to a master trust arrangement for 5,000 members may require access to or... We have a proper reason to do so this Privacy Policy applies only to your request free of.! Provide must be accurate and complete contract with third parties thames water pension scheme require to! If we have carefully chosen these Cookies with and be bound by these Terms and Conditions is deemed occur. Your details and by managing your Account ) third party Cookies 4.2 When an... Clause 7 Site on other websites is not permitted without Our express written permission will never send you marketing of. Trafalgar House, PO Box 119, Blyth NE24 9EN or promotional concerning. Immediately in the removal of your Account will not be sought to place these Cookies applies only your! 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On 0800 678 1602. required to submit or allow for the following purposes we! To make any and all information in response to your request free of charge the! All information in response to your request free of charge, please use Our Site, we may collect your! To future accrual pension scheme in accordance with current UK and EU Cookie law deems these Cookies that you consented. Closed to new joiners but are open to future accrual use ( s Cookies. 'Re excited to be clear with its members on three major factors with its members on three major.. An Account, the thames water pension scheme you provide must be accurate and complete commercial or promotional nature this! Work and Pensions ( DWP ) will provide any and all information in response to your use of data. If we have a proper reason to do so Cookies in your internet browser Site in a manner is... 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