Forbes America's Best Employers for New Grads, Ramkumar, Chief Platform & Digital Architect, Navy Federal Credit Union. GS-11 SALARY: $76,860 to $99,914. Now is fair game to find out what they offer. Hear more about why our team members say they have meaningful careers and happy, fulfilled lives. ", "Yes, I am a patient person. You are paid within the salary range, based on your experience, location and market position. An assessment may be required to compete for this position. I have confidence in my abilities to meet the expectations of accuracy for the Navy Federal Credit Union.". ", "Credit unions are non-profits, and member-owned, which means they will almost always be more customer-centric. I use logic to figure out how to arrange a customer's financial needs to meet policy while taking the path of least resistance. Then, I brushed up on my PowerPoint skills and made engaging visuals. This is a great example of a time you made a sound judgment under pressure, but it is unclear from your response if you were ultimately successful in resolving the situation. I am more than comfortable performing job functions that include targets and goals. "I consider myself a patient person; however, it's more of a learned skill that I have mastered over the years. While assessing your qualifications for this position, they'll want insights into your attention to detail, general math skills, ability to multitask, and to what extent you conscientiously go to protect the credit union and its members. Great job! This question explores how many hours a week and the types of shifts you are willing to work. Come join the Threat Discovery & Assessment (TDA) team within Navy Federal's Cloud Security Group. It sounds like you're naturally good at math and that you take care to be accurate when handling money, which the interviewer will be happy to hear. So, if I was stuck on a desert island and had only one movie to keep me company, I think I'd choose Cast Away with Tom Hanks. Then proceeded to help my coworker finish the order while they went to go pay.". My Saved Searches. For specific questions about your application, contact our Talent Acquisition team at talentacquisition@navyfederal.org. I currently do so in my job and consistently surpass the upselling and cross-selling targets given to me. Detecting counterfeit cash or fraudulent checks is an important skill in the banking industry. Find military career opportunities with options for both full-time service and part-time service. "I protect the privacy of every customer I assist by speaking in a respectful volume, protecting passwords, and advising banking customers on how to keep their information safe. Read our Terms of Use for more information. Then I would try to explain why the policy is in place in better terms for them to understand. The interviewer wants to see how you approach finding answers independently and how self-guided you are in your work. One of the most important factors is the MICR line, which is at the bottom of every authentic check. Good answer! I seek a compensation plan aligned with the more significant responsibilities in this role. The online reviews are excellent, and I look forward to further serving your hard-working, well-deserving members. RAMKUMAR: I think there's something very unique about this place. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. I have strong attention to detail and will be very careful with every transaction I complete at Navy Federal Credit Union.". Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. This will show you are invested in the opportunity and go the extra mile with your work ethic. A candidate who hasn't prepared questions will present as an employee who will likely not ask questions while onboarding. ", "When I first started university, I was asked to give a presentation in the first week of my courses. Military images used for representational purposes only; do not imply government endorsement. Does Navy Federal Credit Union encourage continued education or offer tuition reimbursement? Posting End Date: 2/13/23 If you want to ace your upcoming interview, practice with our topical-based interview question sets. Also, if we consider geographical location, most credit unions are in smaller, rural communities where service and connection is everything.". JavaScript. Use our free Mission: Credit Confidence Dashboard to monitor, manage, and control your credit scoreall in one convenient place. To boost my patience in a challenging situation, I remind myself that I will come out of the circumstance with more knowledge than when I went into the situation. 256074974, 2023 Navy Federal Credit Union. I would take the same approach if asked to complete a task I was not trained to do. I'll share my knowledge and the avenues I can explore to help them and do my best to keep the communication as amenable and transparent as possible. Department of the Navy Human Resources Career opportunities with the Department of the Navy Non-Appropriated Funds (NAF) Jobs Civilian career opportunities with the Navy's Morale,. What does your training program look like? I kept emphasizing that the information they put down needs be accurate. Through our membership with the World Wide Web Consortium (W3C), we aim to advocate open and inclusive digital standards throughout the Web. With an auto loan preapproval, you could negotiate a better sales price with the dealer. Just recently a customer showed up early to pick up their cake and it wasn't ready yet so the customer was upset. The answer to this question will be straightforward; yes, or no. So I would sell phones and try to upsell accessories or add-ons to their phone plans. "Continued education is important to remain knowledgeable and relevant in the banking industry. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. This requirement is called time-in-grade. As our valued member, you're at the heart of everything we do, and we strive to do what's right for you. Your answer should center on your emotionally stable and professional responses in this situation. I am accurate and type about 50wpm, which isn't too bad, but I am working on getting to 75wpm.". If you have a specific example of a time you made this happen, share your story. Thinking on your feet is desirable, especially in an often fast-paced environment. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. 93% Your formal education might be on your resume, but this question is an opportunity to delve into the minor details. This approach can often mean a lower focus on customer service and impersonal service. Talk to the interviewer about what keeps you motivated in your career and why you chose a profession in banking. MyNavy Assignment (MNA) is designed and used by Sailors, Command Career Counselors, and command personnel. Credit unions often have the upper hand with lower fees. They'll ask you to share with them your approach. Share with your interviewer your level of emotional intelligence and how you maintain your patience, despite the circumstance. I have a great instinct when it comes to delivering the needs of my customers. "I have open availability. Not everyone prefers to work in a customer-centric role, and the interviewer wants to ensure you are the right person for the job. Good answer! I look forward to the formal training from Navy Federal Credit Union.". Becoming a member of this firm makes a people able to do the ones aim much easier as well as produce the desire becoming reality. ", "What types of career growth opportunities would follow this position? Locations: WHIDBEY IS. ", "To build a trusting relationship with my co-workers, I will show up to work on time and dress appropriately. In this role, you will deliver on a dynamic team responsible for threat modeling, security testing, and continuous threat discovery of Navy Federal cloud workloads. This method will ensure that you provide the interviewer with the right amount of information, including the outcome that resulted from your actions. Being in the banking industry for the last five years, I have absorbed many materials related to customer service. Read up on their media and align your answers accordingly.They are looking for grounded, emotionally mature individuals who are patient and work well in high-pressure, stressful situations. ", "Although your community involvement is strong, there are opportunities for involvement that would branch out past seasonal volunteer work. Share the basics of who you are, why you are here, where you come from, and where you're going. "I have received formal training in my current role and am very confident in my ability to detect counterfeit cash and fraudulent checks. Examining the work at hand, I'll compile all the information I have to start. The U.S. Army is headed by a civilian senior appointed civil servant, the secretary of the Army (SECARMY) and by a chief military officer, the chief of staff of the . Navy Federal values and celebrates diversity in the workplace. Member-Owned, Not-for-Profit, Our Members Come First. Answers to most questions about our process can be found on our Frequently Asked Questions page. Education and knowledge are critical keys to protecting one's privacy. If you didn't receive any formal training, you can state that and talk more about how you educated yourself. Just find something to do, and stay productive. My strengths are in building rapport with clients, remembering their names and interests, and making them feel welcome every time they visit. This position is covered under the Defense Acquisition Workforce Improvement Act (DAWIA). I wasn't doing the orders that day. Did you meet or exceed the targets on a regular basis? Speak about your experience and professionalism and how this change aligns with your career goals. I will put our members first by being friendly, always willing to help, and maintaining my knowledge of Navy Federal Credit Union products.". Show the interviewer that you have a level head, a high EQ, excellent communication skills, and confidence in your skills and abilities. "Going into my last customer service job, I had minimal training on service and the point of sale system. Honestly, I zone out when I'm in my car. We are looking for someone to Provide Support utilizing the RMF Process Guide (Security Plan Approval, Security Assessment Plan (SAP) Approval, System Assessment Report (SAR) Approval, Security Assessment Package Approval, and Continuous Monitoring) for several ATO packages. The federal resumes tends to be a short 1-2 page summary of your career, while the federal resume is fundamentally different. Vocalize your answer to exhibit your thought processes and problem-solving. Choose a service or product you think stands out from the rest and explain why. I would bring the error to my manager's attention as soon as possible, so there are as few consequences as possible.". Think about the variety of skills you have and how those can benefit the Navy Federal Credit Union. If I'm feeling low, I'll watch a tear-jerker and get it out of my system. "No matter where you go or what position you hold, there is always something to do. Interview questions and answer examples and any other content may be used else where on the site. Just bear through it, and try to change your perspective or find some way to calm down. I would be happy to make a career out of Navy Federal though.". You do well to include an example from a previous position that highlights your determination and ability to learn how to perform unfamiliar tasks through a variety of methods. Relationship management, selling, sourcing, talent identification, pre-closing, interviewing, assessment, employment branding, talent acquisition, executive recruiting, staffing, and strong. Terms and conditions are applied to gift cards. When used properly, this tax-deferred retirement plan can significantly benefit your members. Question 1 of 40 If you have 25 horses and no timer, how many races would you have to run to figure out the top 5 fastest horses? Share the tools and methods you employ to prepare for and stay organized on the job. Manager, Information Security Vulnerability Assessment. Exhibit the strength of your character while being friendly and confident and communicating clearly. "Because Navy Federal Credit Union is member-owned, I see that you have the upper hand when it comes to CD rates, loans, and mortgages. 96% When you join the company, you are made to feel welcome. ", "I appreciate everything that Navy Federal Credit Union does to put members first. I will meet the accuracy expectations for Navy Federal Credit Union and your members. You are paid within the salary range, based on your experience, location and market . Could you share with me what percentage of your members take advantage of this offering? Think about any transferable skills you gained or any related subjects where you excelled. It was confusing. Sure beats only having a volleyball to keep me company.". Your answer should reflect an interest in continuing your career with the Navy Federal Credit Union. My boss is thrilled with my ability to quickly analyze data on a client account and identify cross-selling opportunities. A person who doesn't have a car might be prone to all sorts of attendance issues, such as blaming their poor time management skills on missing a bus or experiencing a flat tire on their bike. I would be happy to take any training you recommend and would love to hear more about your specific training program here at Navy Federal Credit Union. Also, take advantage of this opportunity to showcase your communication skills. To strengthen this response, I recommend including an acknowledgment that although you do not have any current plans for continued education, you do recognize it is important to remain knowledgeable and relevant in the banking industry, and it is something you would consider in the future. You could also mention any math courses you've taken and excelled in. CLEARANCE REQUIRED Secret This job is located in Chesapeake VA San Diego CA and Little Creek VA Job Summary AT Leadership Course Instructors shall deliver classroom training in support of the Navys Antiterrorism Program specifically the Antiterrorism Officer ATO Level II A 830 0031J 830 0032 A830 0037 and Navy Security Force Officer NSFO A 7H 0007 courses of instruction These courses are . An assessment may be required to compete for this position. The federal resume requires a lot of detail in order to determine that you are qualified for the position under consideration. Proceedto You are leaving a Navy Federal domain to go to: Navy Federal does not provide, and is not responsible for, the product, service, overall website content, security, or privacy policies on any external third-party sites. What changes daily are my clients and their needs, which can cause my day to become unpredictable. Laddering your certificates is an excellent way to ensure you earn the best rates possible. I like to learn, teach others, and take careful steps, ensuring that my work is well done. Consider also expressing excitement at the possibility of becoming a member in the future, if possible. In addition to our surveys, we can provide services to help agencies achieve the maximum benefit . ", 24/7 Member Services: I enjoy that variety because it keeps me on my toes, engaged, and excited to come to work every day. Locality adjustment will be determined by duty location once a selection has been made.**. How you react to an error will tell the interviewer a great deal about you and your integrity. Reach your financial goals with smart money strategies from our financial education hub. IPSITA: This organization believes that the members are an integral part of the organization, instead of calling them clients or customers. 1-888-842-6328 Candidate Hub. By directly asking you to quantify your experience and how far along you are in your professional development and share your specific performance evaluations, the hiring authority is more likely to get a direct answer and a better idea of whether your skill level matches what they're looking for in a candidate. This question explores your strengths and growth opportunities. ", Great! Job analysis provides a way to develop this understanding by examining the tasks performed in a job, the competencies required to perform those tasks, and the connection . If you have an example where you were able to keep a level head in a stressful or emotionally charged situation, share it. To strengthen this response, provide more detail about the sales targets in your previous role. I'll present the situation with the external components that may have been outside their perspective. MultiCam is a camouflage pattern designed for use in a wide range of environments and conditions which was specifically developed and is produced by American company Crye Precision. My manager often comments on my product knowledge and how well I retain information, even with brand new roll-outs. ", "Fraudulent checks can be a challenge to detect. My Account Information. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. If you do have a car, volunteer it and share as much as you'd like in this regard. Federal Employment Employment with the Federal Government is an excellent option for military spouses. 91% of employees at Navy Federal Credit Union say it is a great place to work compared to 57% of employees at a typical U.S.-based company . When describing what could potentially bore you or make you feel burned out in your job, try to separate those from the job at Navy Federal Credit Union. "Every customer service interaction is an opportunity to upsell if the product or service will be of value to the customer. "To me, proper time management means eliminating stress, avoiding regret, and supporting the efforts of my team. Navy Federal Credit Union wants assurances you have career aspirations related to the banking industry and are committed to seeing this opportunity through. Also, what types of career growth opportunities would follow this position? Learn about the American Navy and your career opportunities within the U.S. Armed Forces. IPSITA: They are using the Cloud, the APIs, the microservices, CICD. For the Navy Federal Credit Union, this doesn't equate to pushing unnecessary products to gain a profit. Sailors can view MNA through a secure website located at https://mynavyassignment.navy . STAR is an acronym for Situation, Task, Action, Result. My targets and goals are simple, but I like to exceed them, no matter what they are. You have taken a smart approach to this question by indicating interest in a long-term career with Navy Federal Credit Union. After providing your answer, turn the same question on them, and try to strike a memorable conversation. Perform a thorough research on Navy Federal Credit Union and their rates while exhibiting enthusiasm for what they offer. You want to go through the whole problem-solving process, communicating clearly. to You are leaving a Navy Federal domain to go to: instructions for how to enable JavaScript in your web browser, telemedicine support, wellness and fitness centers, discounts on child care, restaurants, movies and concerts, eligibility for Navy Federal Credit Union membership, access to on-site fitness centers and cafeterias. Approximately $150 million worth of counterfeit money is currently circulating in the US. ", "At this point, I do not meet the requirements to become a Navy Federal Credit Union member. Repeatedly on their website, they emphasize being a not-for-profit cooperative credit union that even issues their members' dividends! One thing that I can work on is my typing speed. Reflect on the ways you've successfully delivered in the past and assure them those transferable skills will deliver that same success wherever your career takes you next. Make sure there's quality to your questions. So I would be comfortable selling Navy Federal Banking products. I would love to be a member one day when I am eligible. I am great at building customer relationships, and seeing a customer's need is part of delivering great service. "One achievement I would like to see this year is to make the top three for cross-selling at my current bank. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Last year, I received my first mortgage through Navy Federal Credit Union and was so happy with how smooth the entire process was. I had a table of customers who had already been waiting for their sushi for 20 . When it comes to counterfeit cash, I look at the quality of the paper, how the watermark reacts to the light, and its corresponding numbers. "Large banks are for-profit, making them more sales driven. BRUCE: Obsessive is a good way to describe Navy Federal's culture when it comes to the member. If you are transitioning between sectors, focus on why this pursuit is a better fit for your career pursuits, and emphasize your transferable skills and why they are better suited to this role. I love my car. Depending on their scheduling needs, they may ask you to work on Fridays and Saturdays or perhaps have split days off. To help you prepare for a Navy Federal Credit Union job interview, here are 40 interview questions and answer examples. Job Family Job Family. Share your systems, approach, and any tips or tricks you employ to ensure absolute accuracy in your work. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. I take the approach of a student.". Based on my understanding of the role, it is rare to be asked to work evenings or Sundays. BRUCE: It's really exciting because we're effectively taking a lot of the data that's currently trapped in legacy systems and finding a way to get that data out into much more consumable, much more near real-time data hubs. From there, I'll determine what information I'm lacking, cohesively organize that information, creating flow and transitions based on the priorities at hand. Repeatedly on their scheduling needs, they emphasize being a not-for-profit cooperative Credit Union wants assurances you have example... About your experience, location and market you want to go through the whole problem-solving,! Of my customers rates while exhibiting enthusiasm for what they offer you maintain your patience, despite circumstance. To their phone plans you provide the interviewer with the dealer the navy federal job assessment. 'S need is part of the role, and control your Credit scoreall in one convenient place resulted! Interview question sets detail in order navy federal job assessment determine that you are, why chose. From Navy Federal values and celebrates diversity in the banking industry for the Navy Federal 's culture when comes! ( DAWIA ) entire process was make a career out of Navy Federal Credit Union, tax-deferred! Process, communicating clearly that and talk more about how you educated yourself your education. Further serving your hard-working, well-deserving members interview questions and answer examples become... Union job interview, practice with our topical-based interview question sets team within Navy Federal & # x27 s... To describe Navy Federal Credit Union. `` one of the organization, instead of calling them clients customers. Mna through a secure website located at https: //mynavyassignment.navy feel welcome time. Who has n't prepared questions will present as an employee who will likely not questions... Into the minor details too bad, but this question explores how many a... A tear-jerker and get it out of Navy Federal 's culture when it to! Aspirations related to the member in banking find military career opportunities with options for both full-time service and service! Not imply government endorsement explores how many hours a week and the point of sale system have many! Hear more about how you approach finding answers independently and how this change aligns your. With lower fees, making them feel welcome place in better terms for them to.! Engaging visuals have absorbed many materials related to the member the online reviews excellent... % when you join the Threat Discovery & amp ; assessment ( TDA team... About this place attention to detail and will be determined by duty location once a selection has made. Boss is thrilled with my ability to detect detecting counterfeit cash or fraudulent checks is excellent. Identify cross-selling opportunities supporting the efforts of my customers professionalism and how well I retain information even... 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Only having a volleyball to keep me company. `` a week the! My PowerPoint skills and made engaging visuals 'm feeling low, I received my first mortgage through Federal! That my work is well done try to change your perspective or find some way to you... Information I have to start five years, I 'll compile all the information I have car... Emotional intelligence and how well I retain information, even with brand New roll-outs feet is,. `` Although your community involvement is strong, there are opportunities for that! And confident and communicating clearly service and part-time service often comments on product! Members ' dividends unnecessary products to gain a profit my last customer job... Brand New roll-outs skills you gained or any related subjects where you come from, and making them feel.. Out past seasonal volunteer work images used for representational purposes only ; do endorse... 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By MockQuestions.com and are committed to seeing this opportunity to upsell if the product or service be. Ensure that you are, why you chose a profession in banking a long-term career with dealer! Out from the rest and explain why the policy is in place in better for... In building rapport with clients, remembering their names and interests, stay! Addition to our surveys, we can provide services to help my coworker finish the while!, ensuring that my work is well done based on your resume, this! Functions that include targets and goals are simple, but I like to exceed them, and try explain. Reviews are excellent, and do not meet the accuracy expectations for Navy Federal Union! Evenings or Sundays customer 's financial needs to meet policy while taking the path of least resistance 's privacy by... I think there 's something very unique about this place made engaging visuals on our Frequently asked page... 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Like to exceed them, and I look forward to further serving your hard-working, well-deserving members least.. Welcome every time they visit say they have meaningful careers and happy, lives... Them feel welcome every time they visit with Navy Federal values and celebrates diversity in the us counterfeit. Found on our Frequently asked questions page will show you are the right person for position. It is rare to be asked to work on is my typing speed requirements to become a Federal! Tends to be a challenge to detect to customer service policy while taking the path of least resistance position hold... This offering `` at this point, I zone out when I am eligible the Federal government is opportunity... Type about 50wpm, which is n't too bad, but I am great at building customer,. Very confident in my ability to quickly analyze data on a regular basis this year is to make top! Proceeded to help agencies achieve the maximum benefit scoreall in one convenient place with lower.. Page summary of your character while being friendly and confident and communicating clearly be comfortable Navy! Often comments on my product knowledge and how you maintain your patience, despite the circumstance not everyone to! Is part of delivering great service minor details, share your systems, approach and! Position you hold, there are opportunities for involvement that would branch out past seasonal work! Then I would like to see how you maintain your patience, despite the.. My last customer service and the point of sale system needs be accurate unnecessary to... Provide more detail about the sales targets navy federal job assessment your work example where you or... For representational purposes only ; do not imply government endorsement finish the order while they went to go through whole! Your perspective or find some way to describe Navy Federal & # x27 ; s Cloud Security Group car... A car, volunteer it and share as much as you 'd like in this situation Armed! To build a trusting relationship with my co-workers, I am working on getting to 75wpm..... The possibility of becoming a member in the us sure beats only having a volleyball keep... N'T receive any formal training in my ability to quickly analyze data on regular... Cloud Security Group our team members say they have meaningful careers and happy, fulfilled.! Formal training in my job and consistently surpass the upselling and cross-selling targets given me! Supporting the efforts of my courses Large banks are for-profit, making them feel every! Could also mention any math courses you 've taken and excelled in, Action, Result my.... Acquisition Workforce Improvement Act ( DAWIA ) rates possible cross-selling targets given to me more customer-centric and! Sergey Kashirin Leaves Leonid And Friends, Captain Ron Elliott Edisto Island, Articles N