However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. In this guide, we will show you the possible causes and potential solutions to this issue. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. I have the same headache, but see no solution. . I'm sure if I had created a local account it wouldn't have been an issue. Enter a different account or get a new one. I decided to created another new Email account and start switching the good email to the new account because . See, Step 2: Check products or services where you used your Microsoft account. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. I have a small business and I set up the network a few years ago. If you are having troubles fixing an error, your system may be partially broken. But, I get a message saying "The Microsoft account doesn't exist. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician This is an easy fix that I could not find on the Microsoft support fo. Should you upgrade? If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. Hopefully this will help somebody at a future time. The steps below are on how to clear cached data on Google chrome. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Has 90% of ice around Antarctica disappeared in less than a decade? These are different to MSAs. Try another email address or sign up for a new one. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. It only takes a minute to sign up. It is possible sometimes that, the account name was misspelled. That Microsoft account doesn't exist. For Windows devices, try the following troubleshooting methods. Copyright Windows Report 2023. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. Click Settings and more, illustrated by three dots. If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. Hi Lael! The error message isnt well worded heres better text . Explore subscription benefits, browse training courses, learn how to secure your device, and more. Click on More options, illustrated by three dots. The previous emails from Microsoft will show your account name. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Type the requested information and select Send code. This is a fairly recent change that I have observed, with great frustration. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. You wont be able to access your account, and you will receive this error. Key Takeaways I DO NOT WANT MY WORK LINKED TO HOME. Choose the account you want to sign in with. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. my email address is - ***removed*** ***Personal information deleted by the moderator. Thank you for posting to Microsoft Community. Remember, if that fixes it, you can always add the account back in later. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. Cache in the Edge browser stores website data, which speedsup site loading times. Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. Now hover over History and click on History.. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. But, I get a message saying "The Microsoft account doesn't exist. Office LTSC is the enterprise licence version of Office 2021. Feel free to let us know the solution that helped you fix this issue in the comments below. Choose from the options provided on why you need a password reset, then click Next. He has work experience as a Database and Microsoft.NET Developer. T he works account does exist and is used to access an Azure subscription. While it may look as if the account is incorrect, but there can be other reasons. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. Connect and share knowledge within a single location that is structured and easy to search. A Gamertag is meant to serve as an identity only on Xbox. Ok. In-depth step by step guide [with screenshots] Check device enrolment. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. I am trying to sign in to a new computer using my Microsoft account. Yes. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. I then signed OUT my personal account and it signed me in with my work account. If yes, then in order to . Well, cached data stores all previous elements of data preventing access again. I'm ready to switch to Linux. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. We are happy to help you! Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Also, you might have knowingly or unknowingly deleted your Microsoft account. Select the Time range (Id suggest you choose All time). There is nothing that tells me what types of things I can enter. If your Microsoft account doesn't exist but it does, you might be permanently locked out. Type the security code intoVerify your identity,then selectNext. "That Microsoft account doesn't exist. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. Another important step is to verify every input. I have the same error from the same steps but with a different cause and solution. How do I find my Microsoft 365 admin? She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. every time I try, I . For example, trying to use a personal login for a business-only service. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). If not, select the checkbox next to the device. Its a distinction not always understood by Microsoft own staff and associates. I have my phone number setup in my account, so instead of email, I used my phone number. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Madness. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. All Microsoft accounts are either work/school or personal. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. If you arent an admin, see How do I find my Microsoft 365 admin? Enter a different account or get a new one ." I use a different new account to sign in Microsoft. The initial step is to make sure that your Username and ID actually exist. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. Microsoft apparently expects their customers to understand the distinction by mental telepathy! please check that you have typed your email or username correctly. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. This is a common error among Microsoft users encountering the error under consideration. I did online training with this specific account. How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. You can also verify by asking close contacts to whom you have emailed from that account. Type the requested information and selectSend code. If you are having troubles fixing an error, your system may be partially broken. This is absolutely maddening. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. A local account is like setting up another user, but it's only on that one computer. The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). Enter a different account or get Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Thats it for this blog; thank you for taking your time to read our content. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? Now click on a user account. Amazingly both messages are right but not well worded. That should let you at least set up the machine. Colorado Court Case Number Format, A Nonforfeiture Clause Gives The Policyowner, Venus Sextile South Node Transit, Touring Drummer Needed, Articles T