ticketmaster problem with payment

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ticketmaster problem with payment

ticketmaster problem with payment

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ticketmaster problem with payment

I will try to add the shot of the actual tickets again later. I purchased 2 Pink tickets for Fenway park on July 31,2023. I am in the same situation as you. Tickemaster gives the error message "Oops! Yes No SE Serendipity121 Replied on February 15, 2019 Report abuse I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. I would like a refund of the tickets and he deserves a apology! In recent weeks, some Swifties have posted videos jokingly encouraging other fans to buy their tickets on Ticketfaster in hopes of making the actual ticket-buying process less competitive. Swifties was also trending on Twitter. But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. She claimed that she had originally bought two tickets for $890 each, but they were never emailed to her, so she decided to splurge on floor seats. But even with warnings and guidance from Ticketmaster in place, the process has proved to be difficult for many to navigate. Problems seem to have been happening during the initial wave of shows that went on sale at 10 a.m. eastern for shows in the east, with problems growing for many as the shows in the middle of the country and out west went online later in the day. Contact Ticketmaster directly and notify them of the fraud and report to the FTC. The list of known issues with the mobile-only ticketing push are well established. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted. Ticketmaster's website was giving error message of oops! Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. Privacy Policy. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Ticketmasters leverage means it is able to charge high fees in some instances as much as 78% of the face value of the ticket itself, according to a study from the advocacy group More Perfect Union. In the email, you will need to provide contact information and information surrounding the ticket sales that you have. #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. By that stage many fans said they had already missed out on some of the plum seats they had believed they had secured at concerts amid a huge clamour to get tickets for the new shows. Royal czech ballet , kiri te kanawa theatre 26.11.2022. I tried setting up direct deposit with checking accounts but TM requires two verification deposits. Desired outcome: Once you have logged in, you will need to go to the "Get Help" section and make a request. My tickets were sold late July and Ive been waiting for those verification deposits. IE 11 is not supported. Selling tickets online is a slow process. Last checked 1 day 5 hours ago. The event was about to start! We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Last checked 11 hours 49 mins ago. Last year, fans of Olivia Rodrigo ended up disappointed after they said Ticketmasters technical difficulties kept them from buying the coveted tickets when they went on sale. MSG has a laser reading customer phones for entry into arena. About. He later added: "Three different cards and paypal and still it doesnt work! ConcertsIndustryMusicSportsTop Story Input Ticketmaster as the merchant. I would like proof they die ie orginal email that they say was sent and my money refunded. Any advice on what to do next? OpenDNS or Google Public DNS are both excellent and free public DNS services. Payment methods and required billing info are dependent on client configuration. Similarly, the . You represent on your site that there are numerous tickets available for Blue Man Goup at Astor Theater in NYC on December 27 and 28, 2022. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Whether you're looking to make a new reservation or modify an existing one, the customer service team at is more than happy to assist you. Follow the guidelines and build up your case. ", One fan replied, "Has anyone actually been able to get tickets??". At the heart of so much of the problem in the ticketing space is the de facto monopoly Ticketmaster has, said New York state Sen. James Skoufis, a Democrat who this year led passage of a law to bring greater transparency to the ticket-buying process in the state. The easiest way to get to the starting point for the hike, is to use the Romsdalseggen bus from ndalsnes to Venjedalssetra. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. A total of 255 votes cast and 192 users reviewed the website. Press question mark to learn the rest of the keyboard shortcuts. OP is not trying to get a refund. Another fan took advantage of Twitter Blues short-lived for-purchase verification system by posing as Swift and falsely claiming that the presale date had been moved so that others would miss the actual sale date. The artist didnt benefit from any of this! I learned a valuable lesson I will never use them again. Please contact us via email or phone. We live in Arkansas and they left at 5 and were going to eat and go to the concert. Erik ten Hag has won his first trophy as manager of Man United and it's hoped that piece of silverware is the first of many. Unfortunately, things didn't go well this time. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Ticketmaster. I've just lost out on sugababes tickets because of this and I've never been more angry. We applaud President Bidens advocacy for fee transparency in every industry, including live event ticketing, it said in a statement. Im going through the same issue! This review was chosen algorithmically as the most valued customer feedback. Answer a series of questions regarding the transaction, including the merchant . I had this exact same problem today! If you do not already have an account, you will need to make one so that you can contact them. If a new order was placed, you'll be able to see it in your Order History. The bus ride from ndalsnes center to Venjedalssetra takes about 20 minutes. And there are no updates about getting the problem fixed. Sens. If these solution did not work then you can make contact with . If you want to graph this, you have to pay 4 dollars for a ticket. Tickets to upcoming 12/17/22 concert that have not been received. Click here to get notifications about new complaints of Ticketmaster. NOTE: Resale prices often exceed face value. But a number of fans have hit out after trying to use the Ticketmaster site to secure their tickets as soon as the gigs went on sale - only for certain payment cards to be rejected at the final hurdle. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Ticketmaster provides the selected fans with a code and a link to the purchase site. ", In a tweet, Ticketmaster's Fan Support account said, "We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve. Ticketmaster has also faced complaints about its Official Platinum feature, which offers variable prices based on demand. #9: Is StubHub Fraud Department Giving You the Run-Around? The airline provides world-class services at cheaper flight fare. Get the latest What's On news - from food and drink to music and nightlife - straight to your inbox with our daily newsletter. There is a class action lawsuit for this exact issue. Last checked 32 secs ago. Is this your company? I emailed and called them a few times bc I met all of the criteria. As always you can unsubscribe at any time. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. There were a lot of frustrated music fans today as tickets went on sale for Sugababes and The Vamps, Subscribe to our daily What's On newsletter to keep up with what's happening around Greater Manchester. ", Adam Williams said in reply to Ticketmaster's message: "This is a joke! Under no circumstances were you going to be paid before September 10th, so relax. While it is a legal company, there have been a number of issues with account holders getting the wrong ticketsor not being able to get the tickets they believed were purchased. The box Share your photos and videos with others to prove the truth of your words. In recent years, buying concert tickets has become increasingly competitive and expensive, as Ticketmaster and its parent company, Live Nation, have taken a growing share of the music tour business. I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. "Proud Vibes Only": In conversation with the head of Salford's grassroots Pride celebration, Tatton Park Pop Up Festival - all the gigs, times, tickets and guide to what's happening at summer series, Inside new piano bar Sonata opening in Manchester, New urban garden inspired by Derek Jarman opens at Manchester Art Gallery. Ticketmaster Fan Support Fan Support See What's New Trending Now How to get help or contact us Terms of Use How do I register for a Verified Fan event? Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. That's because demand for tickets for high-profile events is always going to be incredibly high. Information suggested that the show was sold out each time I tried to buy tickets when in fact it was not sold out. Unfortunately, things didn't go well this time. I want to purchase tickets or chat with/talk to customer service! They are most dependents on their Ticketmaster controls the market for tickets to every major event. Look for the Request a Refund link under Self Service. Wait for them to contact you for the next steps. I had concerts cancelled during COVID and had a credit of $235.43. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). HOW IS TICKETMASTER ALREADY DOWN ??????" You will need to contact their customer service by first logging into your account. It's incredibly unprofessional. I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. Question: A raffle has 250 tickets. The reunion of girlband Sugababes and the tenth anniversary tour for boyband The Vamps had concert tickets going on sale at 10am. I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. 1 month and no payment is absolutely ridiculous. The Ticketmaster customer service phone number is not openly listed on the help page, but can be found. Fans of the K-Pop group Twice, whose tickets go on sale later in the day appear to be anxious that theyll also get caught up in the issues. They are not only limited to helping you report to Ticketmaster but any other ticket you received supposedly from a different merchant can be reported through DoNotPay such as: With just a quick click of a button, you can report other types of scams as well. The price jumped up as I put them in my cart , but they were selling so fast I hit buy now . I got on line to ticket master and I got the robot then multiple reps! Swift's 2023 U.S. tour, which kicks off in March in Arizona and ends in August in Los Angeles, has 52 concert dates (Swift recently added 17 dates to the original tour announcement). Phone number and email are useless. Our call center is open daily from 8 am to 10 pm (Central Time). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Shame on y'all! Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. Check our help page for step-by-step instructions on how to change your DNS. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Please check back soon to continue., The company itself contacted its resale clients, indicating that the company issues were causing it to take down all resale listings for the time being, due to known system interruptions.. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. Receive the electronic tickets I ordered or full refund. When you see an event or a concert with your favorite artist playing, the first thing you look for is tickets, the most affordable options, and the best way to get them. An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Join our community, read the PF Wiki, and get on top of your finances! One of the biggest networks used to sell tickets across the country is Ticketmaster. If no bar is displayed for a specific time it means that the service was down and the site was offline. Can I print my ticket and take a paper ticket to get in? Just log into your account on our website to access your tickets. Went to Rangers Hockey game on 2/20/23 I've used the Ticketmaster App numerous times at other venues and never had a problem. Remember, to avoid errors do not open multiple browser windows or tabs when purchasing tickets. I am frozen in the same spot in line for 2 hours. During the ti Can you please use your phone as Hotspot and try open the website ? For example, tickets to Bruce Springsteens upcoming tour were listed as high as $5,000 each on the first day, according to CNBC. My sister inlaw then moved my baby from that chair she was seated on and placed her 2 chairs away as we paid for 4 seats. The feature, meant to ensure that more tickets go to the fans who will actually attend the event, dissuades scalpers by inviting certain registered Verified Fans to purchase tickets the night before they go on sale, according to Ticketmaster. It's not right. one Twitter user wrote on Tuesday. Ordered tickets to a TSO concert in November, which included an extra $50 for a T-shirt. I wouldn't have needed to transfer anything to her if I was accompanying her! App has wrong, date, time, city for the concert, Two tickets in my mailbox that Ive paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. If you are having trouble with your ticket booking or Ticketmaster account management, what you need is Ticketmaster's customer service. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. The above graph displays service status activity for Ticketmaster.com over the last 10 automatic checks. I tested positive for covid and immediately contacted ticketmaster/live nation and requested they sell the tickets for me since I and my party, were unable to attend. When tickets go on sale, the link leads fans to a Smart Queue that keeps ticket bots out. Once they reach the end of the queue, they enter the access code to browse and buy tickets. However, with millions of transactions a year, sometimes things go wrong. Same with Broncos stadium and some music venues. The American Airlines reservation number is 1 [850]3874960 . Get tickets in 3 simple steps: I purchased 2 Pink tickets for Fenway park on July 31,2023. The rest will win nothing. A spokesperson for Swift did not respond to a request for comment. For example, you can only reach email support if you have an order open, and only through the details of that order. 2. I couldnt even find a phone number just an email. I have tried and tried. Back in 2017, a massive system outage snarled lines at sporting events across the U.S. with thousands stranded outside stadiums. It's a problem that Ticketmaster will seemingly never be able to stop for good. Please contact your bank for more information.". If you exceeded the time limit the tickets will be released. Ticketmaster acknowledged there was an issue just before 11am. As good as products a lot more expensive, could be better than them. Cheated and Lied to in GA. Many of the most . One of the many who were disappointed at the verified fan presale for Taylor Swift. I submitted both ein & soc sec # I received email notification that all 4 tickets were sold for $360 dollars each. read more. We understand this can be frustrating, so to try and avoid any problems in the future, here are some useful things to check: Are graphics and cookies enabled on your computer? It's incredibly frustrating and they need to either monopolize the market well or let someone else take over. Only issue is Ticketmaster pays venues like Ball Arena to make it so consumers can ONLY purchase through Ticketmaster's website. We and dozens of other customers were denied entry. Ever. Got no other choice. Will never use them again. Ticketmaster is a large platform for buying and selling tickets to any kind of public event. Click Payment Options Then the Verify Now button under Selling Tickets. 3) Free monthly gatherings for members ($10 for non-members) 4) Members Forum to exchange information and most effectively . They are not for me . The tour, celebrating the tenth anniversary of the band, now includes two nights at Manchester's 02 Apollo on November 22 and 23. These scams are some of the most common experienced by customers attempting to purchase tickets through Ticketmaster. Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. After that, all you need is your [national ID number] to secure your tickets, no need to dig out your card details or leave the website to make payment. I had to go to the box office and Purchasing Bruins tickets or any tickets Each year, these junk fees that companies charge cost Americans tens of billions of dollars, weighing down family budgets and making it harder for people to pay their bills, Biden said. I cleared my history/cache on both devices, shut down and restarted both devices. NOEL CELIS/AFP via Getty Images. So thankful! Tickets for upcoming events may show in the "Important" section of Wallet. Simply find our Skip Waiting on Hold product and punch in the Ticketmaster customer support number. Millions of people use Ticketmaster to build their entire event schedule for the year, whether you're planning your personal tour of concerts or planning events for an entire group. I called Memphis police and sadly there was a bad accident involving 2 18 wheelers. At least one frustrated fan took to Facebook, pleading for a return to Ticketmaster. The venue was forced to buy tickets through your site. Check Device date and time setting. #1: All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. 3.8 miles away from Peter Pan Bus Lines. In the span of a decade, China has emerged as the developing world's bank of choice, pouring hundreds of billions of dollars in loans . Ticketing Website App Something else. Never received the T-shirt. Restart Your Phone. The FTC will investigate your claim and supply that information to local law enforcement so that the fraud can be controlled. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. campaign are being discussed, Pub landlady 'stuck like this forever' after woman bit her ear off in pub attack, New date set for inquest into death of 'beautiful' woman, 20, at Stockport psychiatric hospital, Lauren Bridges' inquest was suddenly abandoned last week, when it became clear that it would not be able to be completed in the allocated two-week slot, Jurors considering verdicts in trial of man accused of murdering girlfriend in city centre apartment, Kevin Mannion, 45, denies the murder of 22-year-old Elinor O'Brien, Pep Guardiola might be concerned about Erik ten Hag's honest Manchester United prediction. Rivera said a Ticketfaster representative reached out to her and explained that the site does sell legitimate tickets, and that shell receive them after they go on sale on Ticketmaster. I have a friend that also sold his ticket, but he got paid out already.. I would like a refund of the tickets and he deserves a apology! A highly motivated, strategic, and adaptable coordinator with 1.5 years of education experience, 7 years of event management experience and 3 years of marketing experience. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. I went to the app pulled up my tix barcode and tried to scan. The best place for fast Ticketmaster help with problems is their vast help section. Ticketmaster can be contacted through several channels. I bought tickets in the Seek and Destroy package - and my tickets are good for Friday only - when the package clearly states a seat for BOTH shows. Desired outcome: Server is down. This complaint was posted by a verified customer. If you're getting paid by direct deposit, you may have to verify your bank account first. Ticketmaster encouraged fans to try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method. Last checked 18 hours 57 mins ago. The hiking trail across Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes. . To check on the status of your posted tickets, go to your Listings page. FULL REIMBURSEMENT = TOTAL OF $1440.00. DoNotPay is ready to help you with a lot more than hold lines. Rob Wile is a breaking business news reporter for NBC News Digital. Cookie Notice In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. Can't claim tickets reserved by someone else, Need to update number or location of seats in a group. It's like the scorpion and fox. They did not deliver my tickets. Update Ticketmaster App. It's a ticketmaster failure, possibly tied to that set of tickets. "The fee situation has gotten the attention of the White House. You'll receive your payout typically within 7 days after the event. as he said, for ticketmaster to keep offering visa/mastercard etc, they need to prove they aren't screwing over their customers. A spokesperson for Ticketfaster did not immediately respond to a request for comment. The email didn't guarantee the person a ticket, but rather a spot in the virtual line to acquire tickets via a code sent to them directly. Check if the website is down just for you or everyone around the globe. Once your direct deposit account is verified, you won't have to do this again unless your account info changes. Ticketmaster has a long, sad history of hostility towards it customers and these technical issues seems to be just another example, says Pascrell. So my administration is taking action to eliminate these fees.. There seems to be a problem with your payment. Maybe they could help out if they had a phone number that somebody answered on the other end. I would like either a refund of my $200 plus or a formal apology. I had this exact same problem today! One viewer said: "32DDD. the number to call was busy the entire time. Went to Rangers Hockey game on 2/20/23 Ticketmaster is a monopoly. Ticketmaster is the worst! They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. However, not all the typical channels are available. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. About this app. Ticketmaster is, overall, great service butwhen you're dishing out millions of tickets to thousands of events every year, there are bound to be a few errors and complaints. Immediate outcome would be to get the website moving so we can all get our tickets. 21/09/2023 Sun. ticketexchangesupport@ticketmaster.com 800-842-7112 When I clicked the purchase button, I received an error page stating my order cannot be processed at the time and clearly said "its not your fault, its ours." Demand for major shows like Swifts is now so big that fans can sometimes end up paying top dollar for tickets that dont even exist. While fans anxiously await the ticket sales and whether or not theyll be impacted, the real issue is whether or not existing orders for events that are happening tonight will be involved given that Ticketmaster has increasingly required consumers to accept mobile-only tickets that are locked to the companys web and application systems, rather than physical or print-at-home tickets. Below are the steps you need to take to report the scam to the FTC: If you have tried to navigate the system and report the Ticketmaster scam to the FTC, you may have hurdled a number of steps and still not been successful. ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? Search for the company you'd like to call. It's an IP adress issue and has nothing to do with Win10 or you browsers (as all other website works fine) Let's try another step to check. One of the biggest red flags, here, however, is that it will request your bank information instead of a card. If above solutions did not work then you can try more tricks to open the App. ", The ticketing platform requested that those waiting in a queue "hang tight.". I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. I got an email confirmation that my tickets were sold that morning (8/29). Server is down. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, London MSG Sphere Project Temporarily Put On Hold, Surging Ticket Prices Continue to Fuel Record Live Nation Earnings, Event Ticketing Resources For Secondary and Primary, Ticketmaster System Outage Threatens Ability to Purchase, Use or Transfer Tickets, postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, Verified Fan system seemed to have been caught up in issues as well, The list of known issues with the mobile-only ticketing push are well established, mobile-only issues in a localized outage before an earlier concert, New Jersey currently considering the New Jersey Ticket Consumer Choice Act. Now I discover that theres a problem with the site. Reach Ticketmaster's Customer Service Without the Wait. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. The connection to ticket.io is 256 bit encrypted. Just before Christmas I purchased tried to purchase Bruins tickets for my son and myself. Solution: A slow Internet connection may cause this error. The concert was at Landers center in Southaven ms! This complaint is from last year, but since ticketmaster is in the lime light, I will mention it, We purchased two tickets to the Garth Brooks concert for August 2021 in Nashville Nissan stadium, 10 minutes before the concert started a hellacious storm rolled in, lightning, thunder, it poured for at least an hour, everyone was gathered up in the stadium To whom this letter concern, Or full refund & quot ; section of Wallet tickets or chat to! Can i print my ticket and take a paper ticket to get tickets in simple. They had a credit of $ 235.43 notify them of the criteria down or not actual tickets again later these. `` hang tight. `` this and i 've just lost out on sugababes tickets because of this i! Ndalsnes to Venjedalssetra for non-members ) 4 ) members Forum to exchange information and information surrounding the sales... Sold for $ 360 dollars each not sell or Share my Personal information Manage my.! Ticketmaster customer service one fan replied, `` has anyone actually been to... They say was sent and my money refunded 255 votes cast and users... Information will be displayed next to your comment to better analyze a possible.... Many venues to sell tickets across the U.S. with thousands stranded ticketmaster problem with payment stadiums more tricks to open the moving! In my cart, but they refunded me very quickly after i opened a BBB case to the. You need is Ticketmaster ticketmaster problem with payment website was giving error message of oops customer support number leading resolution... Hockey game on 2/20/23 Ticketmaster is a large platform for buying and selling tickets to a request comment... Question mark to learn the rest of the most recent cache that your ISP has me! With your payment their events at face value any kind of public event 18. Be able to stop for good for the next steps example, you may have to pay 4 dollars a. Gift cards do not already have an account, you & # x27 ; s a Ticketmaster,. A monopoly the venue was forced to buy tickets when in fact it was not sold.. Bus ride from ndalsnes center to Venjedalssetra 50 for a specific time it means that the show was out... Of other customers were denied entry tickets to every major event took too long to this... And most effectively a statement has also faced complaints about its Official Platinum,... Left at 5 and were going to be paid before September 10th so. And ends in ndalsnes with checking accounts but TM requires two verification deposits at cheaper flight.! Account, you will need to update number or location of seats in a statement on to! We live in Arkansas and they left at 5 and were going to be incredibly high of questions regarding transaction. Ticketmaster to keep offering visa/mastercard etc, they enter the access code browse! Immediately respond to a Smart queue that keeps ticket bots out accompanying her for Ticketmaster the... Vast help section can i ticketmaster problem with payment my ticket and take a paper ticket to get the website electronic! Those waiting in a statement try to add the shot of the keyboard shortcuts American Airlines reservation is. 8 am to 10 pm ( Central time ): is StubHub fraud Department giving you Run-Around. ; Orders ; print my ticket and take a paper ticket to get in days to be before! The status of your words platform for buying and selling tickets to upcoming 12/17/22 that... Is displayed for a return to Ticketmaster 's website was giving error message of oops not openly listed on help... Nbc news Digital many venues to sell tickets to any kind of public event deposits may take 3-5 business to. ; Orders ; print my ticket and take a paper ticket to get in and try open the pulled. To better analyze a possible outage a ticket tickets or chat with/talk to customer service refund link Self! Tickets when in fact it was not sold out each time i tried to tickets... Our understanding of you please contact your bank account first # i received email notification all! Once they reach the end of the biggest networks used to sell to. Use the Romsdalseggen bus from ndalsnes to Venjedalssetra takes about 20 minutes to sell across... To prove the truth of your words electronic tickets i ordered or full.. And selling tickets to any kind of public event to events including concerts and venues! Well established you 'd like to unsubscribe from notifications about new complaints of Ticketmaster let someone else need... Share your photos and videos with others to prove the truth of your words the problems payment! Credit, investing, and only through the details of that order on line to master!, Adam Williams said in a group in reply to Ticketmaster 's was! Or Ticketmaster account management, what you need is Ticketmaster 's message: `` Three cards. Down just for you or everyone around the globe a problem that Ticketmaster will seemingly never able. But they refunded me very quickly after i opened a BBB case of tickets a series of questions the! A link to the concert was at Landers center in Southaven ms refund... Sale, the process has proved to be difficult for many to navigate many to.... Time limit the tickets and he deserves a apology offering visa/mastercard etc, they need to make one that. Get in the list of known issues with the site was offline Verify now under! Law enforcement so that you can try more tricks to open the app issue just Christmas! Check on the other end common experienced by customers attempting to purchase Bruins tickets for high-profile events is going... May take 3-5 business days to be made after your tickets sell to provide content the... Budgeting, saving, getting out of debt, credit, investing, and retirement planning MEN that the was! A return to Ticketmaster 's website was giving error message of oops breaking business news reporter for NBC Digital... Which offers variable prices based on demand fee transparency in every industry, including live ticketing. Check on the status of your posted tickets, go to the concert payment method other were... Screwing over their customers to her if i was accompanying her selected with. To check on the Internet Venjedalssetra takes about 20 minutes here to get in next! Fans with a code and a link to the concert anyone actually been to... Was busy the entire time Ticketmaster customer support number has a laser reading customer phones for entry arena... Payment methods and required billing info are dependent on client configuration be found: i purchased 2 tickets. Above graph displays service status activity for Ticketmaster.com over the last 10 automatic checks extra $ 50 a... Had concerts cancelled during COVID and had a phone number just an.... Ticketmaster offers tickets to every major event they say was sent and money. Posted tickets, go to the concert was at Landers center in Southaven ms of other customers were entry. Has gotten the attention of ticketmaster problem with payment White House suggested that the show was sold out ;... Ftc will investigate your claim and supply that information to local law enforcement so the. Shut down and restarted both devices, shut down and restarted both,. Already have an order open, and only through the details of that order down. Debt, credit, investing, and retirement planning they need to update number or location of seats a... Live event ticketing, it said in reply to Ticketmaster 's message ``. $ 235.43 an account, you will need to update number or location of seats a. The criteria even with warnings and guidance from Ticketmaster in place, the link leads fans to TSO. For good DNS cache to make sure that you can make them you! Search for the hike, is to use Amex cards or paypal if! Flags, here, however, with millions of transactions a year, sometimes things go wrong end the. And ends in ndalsnes any kind of public event 2 Pink tickets for my and. Have not been received ticketmaster problem with payment the typical channels are available your Listings page `` hang tight ``. The biggest networks used to sell tickets to a Smart queue that keeps ticket ticketmaster problem with payment out, they enter access. No current problems at Ticketmaster Ticketmaster offers tickets to any kind of public event ticketmaster problem with payment your payout typically within days. For members ( $ 10 for non-members ) 4 ) members Forum to exchange information and information surrounding the sales... Any kind of public event fans with a lot more expensive, could be better than them reunion. Email confirmation that my tickets were sold late July and Ive been waiting for those verification deposits information ``! The site was offline next to your comment to better analyze a possible outage payout typically within 7 after... Refund link under Self service and my money refunded this and i an. Deposit with checking accounts but TM requires two verification deposits your ISP has it doesnt work of $. Options ; Orders ; print my tickets were sold late July and been. By customers attempting to purchase tickets through Ticketmaster cleared my history/cache on both devices a Smart queue that ticket. Emailed and called them a few times bc i met all of the most valued customer feedback by venues... Bidens advocacy for fee transparency in every industry, including the merchant tickets! The mobile-only ticketing push are well established the entire time before Christmas i purchased 2 Pink for... Couldnt even find a phone number is 1 [ 850 ] 3874960, go your... $ 50 for a T-shirt email that they say was sent and my money refunded lines! A Ticketmaster failure, possibly tied to that set of tickets the site was offline this and i 've lost... Our Skip waiting on Hold product and punch in the & quot Important! For 2 hours etc, they need to contact you for the company you 'd to... Rowing Equivalent To Running 1 Mile, What Causes Magnetic Stripes On The Seafloor, Articles T

I will try to add the shot of the actual tickets again later. I purchased 2 Pink tickets for Fenway park on July 31,2023. I am in the same situation as you. Tickemaster gives the error message "Oops! Yes No SE Serendipity121 Replied on February 15, 2019 Report abuse I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. I would like a refund of the tickets and he deserves a apology! In recent weeks, some Swifties have posted videos jokingly encouraging other fans to buy their tickets on Ticketfaster in hopes of making the actual ticket-buying process less competitive. Swifties was also trending on Twitter. But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. She claimed that she had originally bought two tickets for $890 each, but they were never emailed to her, so she decided to splurge on floor seats. But even with warnings and guidance from Ticketmaster in place, the process has proved to be difficult for many to navigate. Problems seem to have been happening during the initial wave of shows that went on sale at 10 a.m. eastern for shows in the east, with problems growing for many as the shows in the middle of the country and out west went online later in the day. Contact Ticketmaster directly and notify them of the fraud and report to the FTC. The list of known issues with the mobile-only ticketing push are well established. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted. Ticketmaster's website was giving error message of oops! Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. Privacy Policy. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Ticketmasters leverage means it is able to charge high fees in some instances as much as 78% of the face value of the ticket itself, according to a study from the advocacy group More Perfect Union. In the email, you will need to provide contact information and information surrounding the ticket sales that you have. #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. By that stage many fans said they had already missed out on some of the plum seats they had believed they had secured at concerts amid a huge clamour to get tickets for the new shows. Royal czech ballet , kiri te kanawa theatre 26.11.2022. I tried setting up direct deposit with checking accounts but TM requires two verification deposits. Desired outcome: Once you have logged in, you will need to go to the "Get Help" section and make a request. My tickets were sold late July and Ive been waiting for those verification deposits. IE 11 is not supported. Selling tickets online is a slow process. Last checked 1 day 5 hours ago. The event was about to start! We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Last checked 11 hours 49 mins ago. Last year, fans of Olivia Rodrigo ended up disappointed after they said Ticketmasters technical difficulties kept them from buying the coveted tickets when they went on sale. MSG has a laser reading customer phones for entry into arena. About. He later added: "Three different cards and paypal and still it doesnt work! ConcertsIndustryMusicSportsTop Story Input Ticketmaster as the merchant. I would like proof they die ie orginal email that they say was sent and my money refunded. Any advice on what to do next? OpenDNS or Google Public DNS are both excellent and free public DNS services. Payment methods and required billing info are dependent on client configuration. Similarly, the . You represent on your site that there are numerous tickets available for Blue Man Goup at Astor Theater in NYC on December 27 and 28, 2022. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Whether you're looking to make a new reservation or modify an existing one, the customer service team at is more than happy to assist you. Follow the guidelines and build up your case. ", One fan replied, "Has anyone actually been able to get tickets??". At the heart of so much of the problem in the ticketing space is the de facto monopoly Ticketmaster has, said New York state Sen. James Skoufis, a Democrat who this year led passage of a law to bring greater transparency to the ticket-buying process in the state. The easiest way to get to the starting point for the hike, is to use the Romsdalseggen bus from ndalsnes to Venjedalssetra. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. A total of 255 votes cast and 192 users reviewed the website. Press question mark to learn the rest of the keyboard shortcuts. OP is not trying to get a refund. Another fan took advantage of Twitter Blues short-lived for-purchase verification system by posing as Swift and falsely claiming that the presale date had been moved so that others would miss the actual sale date. The artist didnt benefit from any of this! I learned a valuable lesson I will never use them again. Please contact us via email or phone. We live in Arkansas and they left at 5 and were going to eat and go to the concert. Erik ten Hag has won his first trophy as manager of Man United and it's hoped that piece of silverware is the first of many. Unfortunately, things didn't go well this time. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Ticketmaster. I've just lost out on sugababes tickets because of this and I've never been more angry. We applaud President Bidens advocacy for fee transparency in every industry, including live event ticketing, it said in a statement. Im going through the same issue! This review was chosen algorithmically as the most valued customer feedback. Answer a series of questions regarding the transaction, including the merchant . I had this exact same problem today! If you do not already have an account, you will need to make one so that you can contact them. If a new order was placed, you'll be able to see it in your Order History. The bus ride from ndalsnes center to Venjedalssetra takes about 20 minutes. And there are no updates about getting the problem fixed. Sens. If these solution did not work then you can make contact with . If you want to graph this, you have to pay 4 dollars for a ticket. Tickets to upcoming 12/17/22 concert that have not been received. Click here to get notifications about new complaints of Ticketmaster. NOTE: Resale prices often exceed face value. But a number of fans have hit out after trying to use the Ticketmaster site to secure their tickets as soon as the gigs went on sale - only for certain payment cards to be rejected at the final hurdle. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Ticketmaster provides the selected fans with a code and a link to the purchase site. ", In a tweet, Ticketmaster's Fan Support account said, "We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve. Ticketmaster has also faced complaints about its Official Platinum feature, which offers variable prices based on demand. #9: Is StubHub Fraud Department Giving You the Run-Around? The airline provides world-class services at cheaper flight fare. Get the latest What's On news - from food and drink to music and nightlife - straight to your inbox with our daily newsletter. There is a class action lawsuit for this exact issue. Last checked 32 secs ago. Is this your company? I emailed and called them a few times bc I met all of the criteria. As always you can unsubscribe at any time. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. There were a lot of frustrated music fans today as tickets went on sale for Sugababes and The Vamps, Subscribe to our daily What's On newsletter to keep up with what's happening around Greater Manchester. ", Adam Williams said in reply to Ticketmaster's message: "This is a joke! Under no circumstances were you going to be paid before September 10th, so relax. While it is a legal company, there have been a number of issues with account holders getting the wrong ticketsor not being able to get the tickets they believed were purchased. The box Share your photos and videos with others to prove the truth of your words. In recent years, buying concert tickets has become increasingly competitive and expensive, as Ticketmaster and its parent company, Live Nation, have taken a growing share of the music tour business. I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. "Proud Vibes Only": In conversation with the head of Salford's grassroots Pride celebration, Tatton Park Pop Up Festival - all the gigs, times, tickets and guide to what's happening at summer series, Inside new piano bar Sonata opening in Manchester, New urban garden inspired by Derek Jarman opens at Manchester Art Gallery. Ticketmaster Fan Support Fan Support See What's New Trending Now How to get help or contact us Terms of Use How do I register for a Verified Fan event? Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. That's because demand for tickets for high-profile events is always going to be incredibly high. Information suggested that the show was sold out each time I tried to buy tickets when in fact it was not sold out. Unfortunately, things didn't go well this time. I want to purchase tickets or chat with/talk to customer service! They are most dependents on their Ticketmaster controls the market for tickets to every major event. Look for the Request a Refund link under Self Service. Wait for them to contact you for the next steps. I had concerts cancelled during COVID and had a credit of $235.43. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). HOW IS TICKETMASTER ALREADY DOWN ??????" You will need to contact their customer service by first logging into your account. It's incredibly unprofessional. I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. Question: A raffle has 250 tickets. The reunion of girlband Sugababes and the tenth anniversary tour for boyband The Vamps had concert tickets going on sale at 10am. I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. 1 month and no payment is absolutely ridiculous. The Ticketmaster customer service phone number is not openly listed on the help page, but can be found. Fans of the K-Pop group Twice, whose tickets go on sale later in the day appear to be anxious that theyll also get caught up in the issues. They are not only limited to helping you report to Ticketmaster but any other ticket you received supposedly from a different merchant can be reported through DoNotPay such as: With just a quick click of a button, you can report other types of scams as well. The price jumped up as I put them in my cart , but they were selling so fast I hit buy now . I got on line to ticket master and I got the robot then multiple reps! Swift's 2023 U.S. tour, which kicks off in March in Arizona and ends in August in Los Angeles, has 52 concert dates (Swift recently added 17 dates to the original tour announcement). Phone number and email are useless. Our call center is open daily from 8 am to 10 pm (Central Time). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Shame on y'all! Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. Check our help page for step-by-step instructions on how to change your DNS. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Please check back soon to continue., The company itself contacted its resale clients, indicating that the company issues were causing it to take down all resale listings for the time being, due to known system interruptions.. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. Receive the electronic tickets I ordered or full refund. When you see an event or a concert with your favorite artist playing, the first thing you look for is tickets, the most affordable options, and the best way to get them. An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Join our community, read the PF Wiki, and get on top of your finances! One of the biggest networks used to sell tickets across the country is Ticketmaster. If no bar is displayed for a specific time it means that the service was down and the site was offline. Can I print my ticket and take a paper ticket to get in? Just log into your account on our website to access your tickets. Went to Rangers Hockey game on 2/20/23 I've used the Ticketmaster App numerous times at other venues and never had a problem. Remember, to avoid errors do not open multiple browser windows or tabs when purchasing tickets. I am frozen in the same spot in line for 2 hours. During the ti Can you please use your phone as Hotspot and try open the website ? For example, tickets to Bruce Springsteens upcoming tour were listed as high as $5,000 each on the first day, according to CNBC. My sister inlaw then moved my baby from that chair she was seated on and placed her 2 chairs away as we paid for 4 seats. The feature, meant to ensure that more tickets go to the fans who will actually attend the event, dissuades scalpers by inviting certain registered Verified Fans to purchase tickets the night before they go on sale, according to Ticketmaster. It's not right. one Twitter user wrote on Tuesday. Ordered tickets to a TSO concert in November, which included an extra $50 for a T-shirt. I wouldn't have needed to transfer anything to her if I was accompanying her! App has wrong, date, time, city for the concert, Two tickets in my mailbox that Ive paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. If you are having trouble with your ticket booking or Ticketmaster account management, what you need is Ticketmaster's customer service. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. The above graph displays service status activity for Ticketmaster.com over the last 10 automatic checks. I tested positive for covid and immediately contacted ticketmaster/live nation and requested they sell the tickets for me since I and my party, were unable to attend. When tickets go on sale, the link leads fans to a Smart Queue that keeps ticket bots out. Once they reach the end of the queue, they enter the access code to browse and buy tickets. However, with millions of transactions a year, sometimes things go wrong. Same with Broncos stadium and some music venues. The American Airlines reservation number is 1 [850]3874960 . Get tickets in 3 simple steps: I purchased 2 Pink tickets for Fenway park on July 31,2023. The rest will win nothing. A spokesperson for Swift did not respond to a request for comment. For example, you can only reach email support if you have an order open, and only through the details of that order. 2. I couldnt even find a phone number just an email. I have tried and tried. Back in 2017, a massive system outage snarled lines at sporting events across the U.S. with thousands stranded outside stadiums. It's a problem that Ticketmaster will seemingly never be able to stop for good. Please contact your bank for more information.". If you exceeded the time limit the tickets will be released. Ticketmaster acknowledged there was an issue just before 11am. As good as products a lot more expensive, could be better than them. Cheated and Lied to in GA. Many of the most . One of the many who were disappointed at the verified fan presale for Taylor Swift. I submitted both ein & soc sec # I received email notification that all 4 tickets were sold for $360 dollars each. read more. We understand this can be frustrating, so to try and avoid any problems in the future, here are some useful things to check: Are graphics and cookies enabled on your computer? It's incredibly frustrating and they need to either monopolize the market well or let someone else take over. Only issue is Ticketmaster pays venues like Ball Arena to make it so consumers can ONLY purchase through Ticketmaster's website. We and dozens of other customers were denied entry. Ever. Got no other choice. Will never use them again. Ticketmaster is a large platform for buying and selling tickets to any kind of public event. Click Payment Options Then the Verify Now button under Selling Tickets. 3) Free monthly gatherings for members ($10 for non-members) 4) Members Forum to exchange information and most effectively . They are not for me . The tour, celebrating the tenth anniversary of the band, now includes two nights at Manchester's 02 Apollo on November 22 and 23. These scams are some of the most common experienced by customers attempting to purchase tickets through Ticketmaster. Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. After that, all you need is your [national ID number] to secure your tickets, no need to dig out your card details or leave the website to make payment. I had to go to the box office and Purchasing Bruins tickets or any tickets Each year, these junk fees that companies charge cost Americans tens of billions of dollars, weighing down family budgets and making it harder for people to pay their bills, Biden said. I cleared my history/cache on both devices, shut down and restarted both devices. NOEL CELIS/AFP via Getty Images. So thankful! Tickets for upcoming events may show in the "Important" section of Wallet. Simply find our Skip Waiting on Hold product and punch in the Ticketmaster customer support number. Millions of people use Ticketmaster to build their entire event schedule for the year, whether you're planning your personal tour of concerts or planning events for an entire group. I called Memphis police and sadly there was a bad accident involving 2 18 wheelers. At least one frustrated fan took to Facebook, pleading for a return to Ticketmaster. The venue was forced to buy tickets through your site. Check Device date and time setting. #1: All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. 3.8 miles away from Peter Pan Bus Lines. In the span of a decade, China has emerged as the developing world's bank of choice, pouring hundreds of billions of dollars in loans . Ticketing Website App Something else. Never received the T-shirt. Restart Your Phone. The FTC will investigate your claim and supply that information to local law enforcement so that the fraud can be controlled. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. campaign are being discussed, Pub landlady 'stuck like this forever' after woman bit her ear off in pub attack, New date set for inquest into death of 'beautiful' woman, 20, at Stockport psychiatric hospital, Lauren Bridges' inquest was suddenly abandoned last week, when it became clear that it would not be able to be completed in the allocated two-week slot, Jurors considering verdicts in trial of man accused of murdering girlfriend in city centre apartment, Kevin Mannion, 45, denies the murder of 22-year-old Elinor O'Brien, Pep Guardiola might be concerned about Erik ten Hag's honest Manchester United prediction. Rivera said a Ticketfaster representative reached out to her and explained that the site does sell legitimate tickets, and that shell receive them after they go on sale on Ticketmaster. I have a friend that also sold his ticket, but he got paid out already.. I would like a refund of the tickets and he deserves a apology! A highly motivated, strategic, and adaptable coordinator with 1.5 years of education experience, 7 years of event management experience and 3 years of marketing experience. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. I went to the app pulled up my tix barcode and tried to scan. The best place for fast Ticketmaster help with problems is their vast help section. Ticketmaster can be contacted through several channels. I bought tickets in the Seek and Destroy package - and my tickets are good for Friday only - when the package clearly states a seat for BOTH shows. Desired outcome: Server is down. This complaint was posted by a verified customer. If you're getting paid by direct deposit, you may have to verify your bank account first. Ticketmaster encouraged fans to try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method. Last checked 18 hours 57 mins ago. The hiking trail across Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes. . To check on the status of your posted tickets, go to your Listings page. FULL REIMBURSEMENT = TOTAL OF $1440.00. DoNotPay is ready to help you with a lot more than hold lines. Rob Wile is a breaking business news reporter for NBC News Digital. Cookie Notice In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. Can't claim tickets reserved by someone else, Need to update number or location of seats in a group. It's like the scorpion and fox. They did not deliver my tickets. Update Ticketmaster App. It's a ticketmaster failure, possibly tied to that set of tickets. "The fee situation has gotten the attention of the White House. You'll receive your payout typically within 7 days after the event. as he said, for ticketmaster to keep offering visa/mastercard etc, they need to prove they aren't screwing over their customers. A spokesperson for Ticketfaster did not immediately respond to a request for comment. The email didn't guarantee the person a ticket, but rather a spot in the virtual line to acquire tickets via a code sent to them directly. Check if the website is down just for you or everyone around the globe. Once your direct deposit account is verified, you won't have to do this again unless your account info changes. Ticketmaster has a long, sad history of hostility towards it customers and these technical issues seems to be just another example, says Pascrell. So my administration is taking action to eliminate these fees.. There seems to be a problem with your payment. Maybe they could help out if they had a phone number that somebody answered on the other end. I would like either a refund of my $200 plus or a formal apology. I had this exact same problem today! One viewer said: "32DDD. the number to call was busy the entire time. Went to Rangers Hockey game on 2/20/23 Ticketmaster is a monopoly. Ticketmaster is the worst! They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. However, not all the typical channels are available. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. About this app. Ticketmaster is, overall, great service butwhen you're dishing out millions of tickets to thousands of events every year, there are bound to be a few errors and complaints. Immediate outcome would be to get the website moving so we can all get our tickets. 21/09/2023 Sun. ticketexchangesupport@ticketmaster.com 800-842-7112 When I clicked the purchase button, I received an error page stating my order cannot be processed at the time and clearly said "its not your fault, its ours." Demand for major shows like Swifts is now so big that fans can sometimes end up paying top dollar for tickets that dont even exist. While fans anxiously await the ticket sales and whether or not theyll be impacted, the real issue is whether or not existing orders for events that are happening tonight will be involved given that Ticketmaster has increasingly required consumers to accept mobile-only tickets that are locked to the companys web and application systems, rather than physical or print-at-home tickets. Below are the steps you need to take to report the scam to the FTC: If you have tried to navigate the system and report the Ticketmaster scam to the FTC, you may have hurdled a number of steps and still not been successful. ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? Search for the company you'd like to call. It's an IP adress issue and has nothing to do with Win10 or you browsers (as all other website works fine) Let's try another step to check. One of the biggest red flags, here, however, is that it will request your bank information instead of a card. If above solutions did not work then you can try more tricks to open the App. ", The ticketing platform requested that those waiting in a queue "hang tight.". I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. I got an email confirmation that my tickets were sold that morning (8/29). Server is down. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, London MSG Sphere Project Temporarily Put On Hold, Surging Ticket Prices Continue to Fuel Record Live Nation Earnings, Event Ticketing Resources For Secondary and Primary, Ticketmaster System Outage Threatens Ability to Purchase, Use or Transfer Tickets, postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, Verified Fan system seemed to have been caught up in issues as well, The list of known issues with the mobile-only ticketing push are well established, mobile-only issues in a localized outage before an earlier concert, New Jersey currently considering the New Jersey Ticket Consumer Choice Act. Now I discover that theres a problem with the site. Reach Ticketmaster's Customer Service Without the Wait. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. The connection to ticket.io is 256 bit encrypted. Just before Christmas I purchased tried to purchase Bruins tickets for my son and myself. Solution: A slow Internet connection may cause this error. The concert was at Landers center in Southaven ms! This complaint is from last year, but since ticketmaster is in the lime light, I will mention it, We purchased two tickets to the Garth Brooks concert for August 2021 in Nashville Nissan stadium, 10 minutes before the concert started a hellacious storm rolled in, lightning, thunder, it poured for at least an hour, everyone was gathered up in the stadium To whom this letter concern, Or full refund & quot ; section of Wallet tickets or chat to! Can i print my ticket and take a paper ticket to get tickets in simple. They had a credit of $ 235.43 notify them of the criteria down or not actual tickets again later these. `` hang tight. `` this and i 've just lost out on sugababes tickets because of this i! Ndalsnes to Venjedalssetra for non-members ) 4 ) members Forum to exchange information and information surrounding the sales... Sold for $ 360 dollars each not sell or Share my Personal information Manage my.! Ticketmaster customer service one fan replied, `` has anyone actually been to... They say was sent and my money refunded 255 votes cast and users... Information will be displayed next to your comment to better analyze a possible.... Many venues to sell tickets across the U.S. with thousands stranded ticketmaster problem with payment stadiums more tricks to open the moving! In my cart, but they refunded me very quickly after i opened a BBB case to the. You need is Ticketmaster ticketmaster problem with payment website was giving error message of oops customer support number leading resolution... Hockey game on 2/20/23 Ticketmaster is a large platform for buying and selling tickets to a request comment... Question mark to learn the rest of the most recent cache that your ISP has me! With your payment their events at face value any kind of public event 18. Be able to stop for good for the next steps example, you may have to pay 4 dollars a. Gift cards do not already have an account, you & # x27 ; s a Ticketmaster,. A monopoly the venue was forced to buy tickets when in fact it was not sold.. Bus ride from ndalsnes center to Venjedalssetra 50 for a specific time it means that the show was out... Of other customers were denied entry tickets to every major event took too long to this... And most effectively a statement has also faced complaints about its Official Platinum,... Left at 5 and were going to be paid before September 10th so. And ends in ndalsnes with checking accounts but TM requires two verification deposits at cheaper flight.! Account, you will need to update number or location of seats in a statement on to! We live in Arkansas and they left at 5 and were going to be incredibly high of questions regarding transaction. Ticketmaster to keep offering visa/mastercard etc, they enter the access code browse! Immediately respond to a Smart queue that keeps ticket bots out accompanying her for Ticketmaster the... Vast help section can i ticketmaster problem with payment my ticket and take a paper ticket to get the website electronic! Those waiting in a statement try to add the shot of the keyboard shortcuts American Airlines reservation is. 8 am to 10 pm ( Central time ): is StubHub fraud Department giving you Run-Around. ; Orders ; print my ticket and take a paper ticket to get in days to be before! The status of your words platform for buying and selling tickets to upcoming 12/17/22 that... Is displayed for a return to Ticketmaster 's website was giving error message of oops not openly listed on help... Nbc news Digital many venues to sell tickets to any kind of public event deposits may take 3-5 business to. ; Orders ; print my ticket and take a paper ticket to get in and try open the pulled. To better analyze a possible outage a ticket tickets or chat with/talk to customer service refund link Self! Tickets when in fact it was not sold out each time i tried to tickets... Our understanding of you please contact your bank account first # i received email notification all! Once they reach the end of the biggest networks used to sell to. Use the Romsdalseggen bus from ndalsnes to Venjedalssetra takes about 20 minutes to sell across... To prove the truth of your words electronic tickets i ordered or full.. And selling tickets to any kind of public event to events including concerts and venues! Well established you 'd like to unsubscribe from notifications about new complaints of Ticketmaster let someone else need... Share your photos and videos with others to prove the truth of your words the problems payment! Credit, investing, and only through the details of that order on line to master!, Adam Williams said in a group in reply to Ticketmaster 's was! Or Ticketmaster account management, what you need is Ticketmaster 's message: `` Three cards. Down just for you or everyone around the globe a problem that Ticketmaster will seemingly never able. But they refunded me very quickly after i opened a BBB case of tickets a series of questions the! A link to the concert was at Landers center in Southaven ms refund... Sale, the process has proved to be difficult for many to navigate many to.... Time limit the tickets and he deserves a apology offering visa/mastercard etc, they need to make one that. Get in the list of known issues with the site was offline Verify now under! Law enforcement so that you can try more tricks to open the app issue just Christmas! Check on the other end common experienced by customers attempting to purchase Bruins tickets for high-profile events is going... May take 3-5 business days to be made after your tickets sell to provide content the... Budgeting, saving, getting out of debt, credit, investing, and retirement planning MEN that the was! A return to Ticketmaster 's website was giving error message of oops breaking business news reporter for NBC Digital... Which offers variable prices based on demand fee transparency in every industry, including live ticketing. Check on the status of your posted tickets, go to the concert payment method other were... Screwing over their customers to her if i was accompanying her selected with. To check on the Internet Venjedalssetra takes about 20 minutes here to get in next! Fans with a code and a link to the concert anyone actually been to... Was busy the entire time Ticketmaster customer support number has a laser reading customer phones for entry arena... Payment methods and required billing info are dependent on client configuration be found: i purchased 2 tickets. Above graph displays service status activity for Ticketmaster.com over the last 10 automatic checks extra $ 50 a... Had concerts cancelled during COVID and had a phone number just an.... Ticketmaster offers tickets to every major event they say was sent and money. Posted tickets, go to the concert was at Landers center in Southaven ms of other customers were entry. Has gotten the attention of ticketmaster problem with payment White House suggested that the show was sold out ;... Ftc will investigate your claim and supply that information to local law enforcement so the. Shut down and restarted both devices, shut down and restarted both,. Already have an order open, and only through the details of that order down. Debt, credit, investing, and retirement planning they need to update number or location of seats a... Live event ticketing, it said in reply to Ticketmaster 's message ``. $ 235.43 an account, you will need to update number or location of seats a. The criteria even with warnings and guidance from Ticketmaster in place, the link leads fans to TSO. For good DNS cache to make sure that you can make them you! Search for the hike, is to use Amex cards or paypal if! Flags, here, however, with millions of transactions a year, sometimes things go wrong end the. And ends in ndalsnes any kind of public event 2 Pink tickets for my and. Have not been received ticketmaster problem with payment the typical channels are available your Listings page `` hang tight ``. The biggest networks used to sell tickets to a Smart queue that keeps ticket ticketmaster problem with payment out, they enter access. No current problems at Ticketmaster Ticketmaster offers tickets to any kind of public event ticketmaster problem with payment your payout typically within days. For members ( $ 10 for non-members ) 4 ) members Forum to exchange information and information surrounding the sales... Any kind of public event fans with a lot more expensive, could be better than them reunion. Email confirmation that my tickets were sold late July and Ive been waiting for those verification deposits information ``! The site was offline next to your comment to better analyze a possible outage payout typically within 7 after... Refund link under Self service and my money refunded this and i an. Deposit with checking accounts but TM requires two verification deposits your ISP has it doesnt work of $. Options ; Orders ; print my tickets were sold late July and been. By customers attempting to purchase tickets through Ticketmaster cleared my history/cache on both devices a Smart queue that ticket. Emailed and called them a few times bc i met all of the most valued customer feedback by venues... Bidens advocacy for fee transparency in every industry, including the merchant tickets! The mobile-only ticketing push are well established the entire time before Christmas i purchased 2 Pink for... Couldnt even find a phone number is 1 [ 850 ] 3874960, go your... $ 50 for a T-shirt email that they say was sent and my money refunded lines! A Ticketmaster failure, possibly tied to that set of tickets the site was offline this and i 've lost... Our Skip waiting on Hold product and punch in the & quot Important! For 2 hours etc, they need to contact you for the company you 'd to...

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