Asianas Airbus A350 was an extremely comfortable plane. 2090937-50. There were two main dining areas. If you want the Economy Smartium seating after purchasing a preferred seat where a baby bassinet can be installed, contact Asiana Airlines reservation center up until 72 hours prior to departure. Although Asiana offers la carte light meals like noodles and sandwiches for midflight snacking, I was so full that I didnt want to think about eating more until the second meal service many hours later. Asiana also offered earphones in each seat, although I found the audio quality to be lackluster and ended up using my personal earbuds the entire flight. You can view your information when you log in. Economy Class Seats. The grade: for cabin design and seating, Smartium gets a B overall. Users browsing this forum: No registered users and 12 guests, The A350 cabin looking bright, in fact a bit too bright. I just recently flew to London from Seoul with Asiana and we paid $150 USD extra to upgrade to their economy smartium seats. The flight is, as I said by implication, from LHR. Flight Review: How Smart Is Asianas Business Smartium Class? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Flights within Asia are either $30 for Japan, China, and northeast Asia, or $60 for flights to or from the rest of Asia. Refunds for Economy Smartium are available up until 48 hours prior to departure, and any refunds or changes are not available within 48 hours of departure. Seat Maps; Airlines; Cheap Flights . Specimen B. Finger exercise time! Finally came a sous vide chicken breast with mushroom cream sauce, my favorite of the four. Since we were landing in the morning, the second meal offered was a breakfast omelette. In addition, you will receive special in-flight services depending on your flight time. Other than increased legroom, are there any other benefits? This latter perk does come with a fairly major caveat, however. She spent a solid minute with me talking about Korean drinks before recommending the Makegeoli Korean rice wine. I was not a fan of the abalone porridge, though it just wasn't for me. You can currently buy points and miles with up to a 100% bonus but should you? The one main downside to the plane was the climate control. Check-in had just opened for the flight at Asiana's fairly large space in the terminal. I was traveling from Seoul (ICN) to San Francisco (SFO) and onward to St. Louis (STL). From 361 days to 48 hours prior to departure, Asiana Airlines reservation center, Asiana Airlines regional offices, airport ticketing counter, homepage, mobile app, and travel agencies, From 48 hours prior to departure to check-in process. For taller/bigger folks, it's as close to getting a back-relieving, business class sleep as it gets! What are your reactions to this trip report? In addition, you will receive special in-flight services depending on your flight time. Asiana's A350-900 had three cabins: Business Smartium (business), Economy Smartium (premium economy) and standard economy. Additionally, do your prefer Asiana or Korean AIr? The difference between Asiana and Singapore Airlines biz class cannot be overstated. Read on as we share our experience on a long-haul Smartium flight from Seoul/Incheon to London on a 777-200ER. American Airlines Adds Family Seating Policy Ahead of DOT Dashboard, Lufthansa Allegris: A First-Class Suite Coming in 2024, World of Hyatt Announces the Return of Bonus Journeys, New Tool Aims to Help Travelers Get Most from Hotel Points, Frontier, United Put Family Seating in Focus, Lufthansa Grounds Flights After IT Outage, Delta Rewards American Express Cardholders with TakeOff 15, Turn Quick Points into Free Nights Faster with Hilton Hotels Limited Offer, Marriott Bonvoys "No Limits" Promotion Earns More in Less Time. Asiana Airlines is Certified as a 5-Star Airline for the quality of its airport and onboard product and staff service. To get the seat adjusted in any way, there was a clear control panel just above the inflight-entertainment remote control. Seattle (SEA) - Seoul-Incheon (ICN) on OZ 271. Business Smartium: 77" 22" 28: Economy Smartium: 36" 18" 36: Economy Class: 32-33" 18" 247: Traveler photos (2) Image gallery for Asiana Airlines Airbus A350 . The snack was finger sandwiches and was offered midway through the flight. cq. Peak pricing for Asiana Airlines flights in 2018 is between May 12-July 1 and December 5-December 23. Have you flown Asiana before? Shortly after I had visited that lounge, I returned on another trip and found signs that, as of Oct. 1, the airline had opened a new lounge on the east end of the terminal. Take off and landing was also incredibly smooth, probably the smoothest experience I have ever had on a plane. Boeing 747-400 (747) Seats: 45 Business 10 . In particular, passengerswho have purchased Economy Smartiumseats on long-haul routes (the U.S., Europe, Australia) have access to the Business Class Lounge at Incheon International Airport. Flight Review The overhead compartments on the A350 are expanded to store more baggages. These seats go fully flat and offer a spacious footwell. I opted for Western, which consisted first of a mozzarella-and-cherry-tomato skewer. Airbus A380-800 (388) Seats: 66 Business 12 First 417 Travel. Details for the route are as follows (all times local): See a whole year of Reward Seat Availability on one page at SeatSpy.com. The economy cabin was set to a rather toasty 78 degrees. Maybe it was designed by geniuses. Travelling to Seoul recently, I picked Qantas partner Asiana,a Star Alliance member and the second largest South Korean airline. To wrap up dinner service was a slice of apple cake with whipped cream. Well, theres only one way to find out! Additional Benefits . 3,606 reviews. Short rib patty with grilled mushrooms Photo: Manu Venkat | AirlineReporter. How big are you! While still not the best business-class lounge out there, Asiana did a good job in designing a new lounge that'll give its passengers a better on-the-ground experience than the old lounge, which simply needed to go. The space was just big enough to fit my AirPod case, as well as my phone when I was sleeping. One notable drawback was the lack of secure storage at my seat. is The Points Guy's Global News Editor and is based in London. SEA Why Im Taking More Cruises Now Than Ever, Keeping Your New Years Resolution While Traveling. But economy smartium seats with 36in pitch sounds better to me if comparing to Korean Air's regular economy seats with 33in pitch. On a recent trip to Asia, I was able to take advantage of one of the sweet spots in the Avianca LifeMiles award chart in order to check out an alliance airline's A350 in business class. Dreamliner Because of the short flight time I was not expecting anything more than the standard offerings of peanuts or cookies that we expect domestically. However, the privacy I had due to Covid and caring service made up for the price difference. Passengers who have purchased tickets from other airlines are eligible to purchase Preferred Seating at the airport from 48 hours prior to departure only. Your email address will not be published. During busy days,, It's a new concept, for sure. The 1-2-1-across staggered layout gives everyone direct aisle access. Airport overviews from the air or ground, Tails and Winglets Read More. This new lounge was for business-class passengers traveling with Asiana or other Star Alliance partners. Business Lounge based on Economy Smartium ticket is not available for the outbound, but available at Incheon airport for inbound. Here's a flight review on board Asiana Airlines (South Korea's 2nd largest airline) flying their latest aircraft, the Airbus A350-900.Route: San Francisco to. delivery of its first A350-900 in April 2017, LifeMiles is an underrated frequent-flyer program, Do Not Sell or Share My Personal Information. Are cruises the most budget friendly vacation? Everything from the Goodyear blimp to the Zeppelin, Night Photos Passengers who have purchased international flight tickets operated by Asiana Airlines, For group reservations, passengers are able to purchase from the reservation center, regional offices, travel agencies, and airports. Asiana has a domestic operations hub at Seoul's Gimpo International Airport (GMP) and an international hub at Incheon International Airport (ICN). Regular economy also gets slippers but thinner than these. For an average discount of 22% off, buyers will grab the ultimate savings up to 50% off. Join us on an adventure around the world; travel throughout the US and abroad by cruise, plane, and train and take the vacations you've always dreamed about. I found the footwell to be comfortable enough for my feet, a women's size 7.5. The color of the cabin and its brightness grew on me, especially as we were nearing our destination and in need of a wake-up call in the form of daylight and bright colors. Since this was my first time flying a Korean carrier and because Korean barbecue is awesome I went with the former. The seats in economy, and even in Smartium Economy, were a little cramped when trying to eat a meal, but nothing too unpleasant. # TI81036, Independent Agent for FST No. Cabin and Seat. LifeMiles can be transferred directly from Citi ThankYou points (1:1 ratio, though there are often transfer bonuses) and Amex Membership Rewards points (1:1). Additionally, passengers get access to the Asiana Business Lounge on all long-haul flights while traveling in Economy Smartium. Moderators: richierich, ua900, PanAm_DC10, hOMSaR, Military Aircraft Purchase Asiana tickets at Asiana homepage and enjoy the discount benefits of The Shilla Seoul and KKday's SIMcard/Korean tour. The entertainment center had a USB slot next to the headphone jack to charge a device. The immediacy and friendly nature of the introduction got the flight off on the right note, and the service remained consistently good for the duration of the flight. One nice extra bonus is we got a friendly wave from the ground crew as we pushed back from the gate: BONUS: Photos & Details On Asiana Airlines Flight 214 Crash In San Francisco, We passed quite a few Korean Air planes during taxi. Headquarters: No 47 Osae-Dong, Gangseo-gu, Seoul South Korea 157-713. Similarly, you can make Asiana Airlines reservations on any class of your choice. Special in-flight services are also offered each flight. . Passengers who have purchased international flight tickets operated by Asiana Airlines, For group reservations, passengers are able to purchase from the reservation center, regional offices, travel agencies, and airports. The A350 Economy Smartium seat offers 4 inches more legroom than Economy Class for a comfortable and relaxing trip. I was able to gain access because of my Priority Pass membership, a benefit of the Platinum Card from American Express. Both entrees were served with a biscuit, shrimp slaw, and a small desert cake. Here are the best cards for making your trip more comfortable. Unlike the premium economy found on many other international airlines, the seats are the same as regular economy, save for . It has five classes of passenger serviceFirst Suite Class, First Class, Business Smartium Class, Business Class and Travel Class. Though not too sweet, the cake was extremely dry, aided somewhat by the moistness of the topping. The security line was short, and I was through within five minutes and on my way to the Asiana business-class lounge. The seats had 77 inches of pitch and 22 inches of width. Paine Field It is also important to note that the lounge accepts Priority Pass. Honestly I think my gripes about cabin decor, condition of the seats, and inflight entertainment systems probably wouldnt be so bad if I flew Asiana on an A380 or A350. Priority baggage claim service : Customers using the Incheon Airport Self Bag Drop must receive separate guidance from the counter staff. Keep up the great work. Asiana Boeing 777-200ER Photo: Manu Venkat | AirlineReporter. As an upgraded version of its Economy Class, Asiana Airlines' Economy Smartium Class provides enhanced comfort with 4 inches of extra legroom. But hey, maybe they picked the name for a reason. Passengers who have purchased tickets from other airlines are eligible to purchase Preferred Seating at the airport from 48 hours prior to departure only. Asiana Airlines took delivery of its first A350-900 in April 2017, and since then, it's expanded the use of the aircraft on its long-haul route network including on several to the US. The cabin was arranged in a 1-2-1 configuration, meaning every passenger got direct aisle access. For example, some 777s fly a regional . Good entertainment programm. United Airlines If so, what was your experience like? The Korean airline Asiana is popular and Ive wanted to try it for a while, but I think the name they picked for their premium cabin Business Smartium Class is a bit goofy. There was also a golfing game and a couple of basic platformers. You'll find the 777-200 on the following routes: Los Angeles (LAX) - Seoul-Incheon (ICN) on OZ 203. This was disappointing, especially since the cost of a Smartium Economy seat is the same inbound and outbound but the offered perks are diminished. Boeing 777-300ER That means you may already have access, even without spending the $150 on Smartium Economy. The Asiana business-class lounge was the contract lounge for a number of other programs and carriers. Priority baggage claim service : Customers using the Incheon Airport Self Bag Drop must receive separate guidance from the counter staff. There were several movies with English, Korean, Chinese, or Japanese audio and enough selection for me to spend the entire flight watching movies. 02. . Asianas A380s notably offer what the company claims are the worlds widest monitors at 32 inches in its first class suites. While there were some hits the chicken was delightful and the lobster salad was a win there was an equal number of misses, like the disappointing canap. First Suites cost 160,000 Asiana Club miles versus 240,000 MileagePlus miles. Seattle-Tacoma International Airport For example, prices for Economy Plus on an upcoming United flight start at $159 for transpacific, and $49 for domestic. In addition, you can get to your seat quickly and easily, as the Economy Smartium zone is located directly behind the Business Class cabin. ANA Boeing 747-8 Intercontinental Smartium Economy is a fairly new product, which Asiana launched this past May on their newly delivered A350s. The F lounge is the First Class lounge, not the business lounge. Im mindful that I flew a relatively old version of the Smartium product, and Im guessing that fresher versions on newer planes might score a little better. They suggest that an extra 10-15% of economy class is a reasonable price. I walked past the galley on a trip to the bathroom and was able to see the thermostat. I just completed my first flight on Asiana and it will be my last. . Kansas City Opens Its New Unified Terminal Tomorrow. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. As high-capacity business class lounges go, it scores a solid A grade. He earned his frequent flyer credentials working as a journalist, and is now a medical resident in New York City. I would not hesitate to fly Asiana again, although I most likely would not pay for the Smartium Economy upgrade next time. I was happy with the predeparture beverage choices an option that many carriers choose to skimp on, or skip entirely. I have a hard time sleeping on planes, so I ended up staying up and watching movies for the entire 12 hour flight. **UPDATE: Many of the Covid guidelines have changed. Terms apply to the offers listed on this page. Airline Livery of the Week Royal intervention for harrowed passengers, Economy Smartium on Asiana A350 | SFO-ICN | A350-900 | Y+ Class, Re: Economy Smartium on Asiana A350 | SFO-ICN | A350-900 | Y+ Class. Economy Smartium passengers (Asiana's Premium Economy product) This lounge is also open to Priority Pass members, but they must be flying on Asiana Airlines or Star Alliance operated flights. Virgin America, There are plenty of nods to the sports teams throughout the new terminal, plus gobs of red and blue products, Well yes, you made it clear that " dont care for sports", but for us others, are there any KC, Derek, thanks for stopping by. Airliners.net is the leading community for discovering and sharing high-quality aviation photography. Both Smartium Economy and regular Economy are configured 9 seats across, in a 3-3-3 setup. Find the best airplanes seats, information on legroom, recline and in-flight entertainment using our detailed online seating charts. Rows 10 is bulkhead, row 11 has misaligned window, row 13 onwards the wing starts blocking any view outside. The only storage for a bag was under the footwell. Along with the slippers, each side table was graced with two plastic-wrapped items: a set of headphones and a green amenity kit. Seoul-based Asiana now operates several A350s-900s and has more on order, including its newer, bigger sibling, the A350-1000. American is the cheapest U.S. carrier. The lavatories were small, but at least were stocked with some extra personal care products. Korean carrier Asiana Airlines is set to introduce a new Economy Smartium seat offering onits Airbus A350 flights starting May 15, when it debuts its first A350 aircraft. These seats are located in Rows 10 to 14, right behind Business Class, and priority boarding in Economy Class and priority baggage services are available. Predeparture: Asiana allows for a generous amount of carry-on and check-in luggage when traveling in Business Class: On North America routes, you can . The Economy Smartium seats offer more room, but the biggest bonus comes when people choose not to opt for the service. In their place: modern, open-air design and brighter alternatives. The meals on the return flight included a spicy beef and rice dish for the first meal. 2X Asiana miles on gas and grocery store purchases. (Departures from Incheon only). . This is my FIRST EVER vlog. Pleasant Morning Package : Delux room and Breakfast 2 persons. Does smartium economy live up to its name as a premium economy product? Aircraft painted in beautiful and original liveries, Airport Overviews Men are men and women are women and have different biological, Copyright 2023 AirlineReporter The configuration matches that of the regular economy section at 3-3-3, the Airbus standard for economy cabins on the A350 XWB. Economy Smartium seats must be refunded at the place of purchasereservation center, Asiana Airlines regional offices, airport ticketing counter, homepage, mobile app, or travel agenciesup to 48 hours prior to departure. Business class . The seats were comfortable, the food plentiful, and the in flight entertainment was vast. One was a self-serve bar when you entered the lounge. Highly recomendable!! The A380 will offer 495 seats, with 12 in first, 66 in Business Smartium, and 417 in economy class. This guy on his phone has an A380 for a head so he must be REALLY smartium I mean smart Photo: Manu Venkat | AirlineReporter. Seats can be purchased in your local currency. We had a choice of a fish meal or a chicken lasagna. Asiana's A350-900 had three cabins: Business Smartium (business), Economy Smartium (premium economy) and standard economy. When the system detects a problem with a review, it is manually reviewed by our team of content specialists, who also check every review reported to us after publication by our community. This is the review of the long-haul flight in Business Smartium Class! . Both Smartium Economy and regular Economy are configured 9 seats across, in a 3-3-3 setup. travelled again but flight were old and catering issue delayed the inbound flight. Now that we've exhausted all of our Business Smartium options, we'll want to talk about the other, inferior options that Asiana Airlines has available. These will be followed by San Francisco in August and London in the fourth quarter of 2017. He enjoys writing about air travel from a millennial's perspective. The entertainment center had options for movies, tv shows, music, games, flight map, and communication. We may receive compensation when you click on links to those products. No chance of sleep at all. Because Asiana's A350 had cathedral ceilings, with no overhead bins in the center of the cabin, it opened up the space and made it roomier. Refer to below for details on Economy Smartium Seating. Qatar Airways Reissue fee . A350 Economy Smartium provides more legroom than regular seats as well as special in-flight services depending on flight time. Well rate each part of the experience, and at the end you can decide for yourself whether the product is as smart as the name suggests. It went incredibly well with the duo of delicately flavored starters. Ill also admit that this review is being published a little after the fact, so I cant speak to any improvements that the airline has made recently. This is my FIRST EVER vlog. Long haul flights, which are any flights outside of Asia, are $150 US per seat. This affords you the opportunity to stretch out across all 3 seats, making it easier to catch those intercontinental z's. For taller/bigger folks, it's as close to getting a back-relieving, business class sleep as it gets! Economy Smartium will offer a total seat pitch of 36 inches, thoughthe rest of its seating features remains unchanged from standard economy, with width, recline and screen size all stayingthe same. The Smartium Business Class Cabin + Seat. The A350 Economy Smartium seat offers 4 inches more legroom than Economy Class for a comfortable and relaxing trip. The snack service included a refreshing salad, light porridge, and dessert. Instead, the entire cabins climate is controlled by the flight attendants. Let's check out Asiana's smartium economy class! I've flown on Asiana in the past, but my best experience came onboard their new A350 that they're utilizing on their LAX and SFO routes. This ticket provides access to the airline's spacious and well-appointed first class cabin, which features comfortable seating, ample legroom, and a variety of amenities.The first class ticket also comes with a number of perks, including priority boarding and baggage handling, and access to Asiana's . Get the seat adjusted in any way, there was a breakfast omelette,... News Editor and is now a medical resident in new York City the! The Asiana business-class lounge was for business-class passengers traveling with Asiana or Korean?! Beverage choices an option that many carriers choose to skimp on, or skip entirely guidelines changed! Western, which are any flights outside of Asia, are there other... Smartium flight from Seoul/Incheon to London from Seoul with Asiana and we paid $ 150 US per.. 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