Information about accessible travel, safety and security, travelling with prams andlate night transport. If you enter your PIN incorrectly 3 times at a payment terminal, a 24-hour freeze will be placed on your card. How to use public transport to get around Sydney and NSW. There is no charge for an Opal card, however a minimum top up value of $20 for an adult card, or $10 for a child or concession card, applies at retailers or when using top up machines. The NSW Government is not required to pay the outstanding balance. You can also look up a timetable or route mapandfindcontact details for local bus operators. You should take the usual precautions for payment cards, including: Each card is valid for 14 months from the date it was issued. 0000002288 00000 n Please allow up to 20 business days from the time of application for your card and PIN to arrive. Travel to and from Sydney Airport. Authorised by J Lundy, National Party of Australia NSW, Level 2, 107 Pitt St, Sydney, NSW 2000. https://www.nswnationals.org.au/wp-content/uploads/2019/07/NATNSW1903_REV2_ONLINE_WEB.mp4. The scheme provides discounts of up to half the metered fare to a maximum $60 subsidy per trip, for travel in regular and wheelchair accessible taxis. 0000004731 00000 n The NSW Nationals in Government wanted to make sure seniors could use their card at any retailer using a fuel category code. withdraw cash from ATMs, bank branches or point-of-sale (POS) terminals (for example in supermarkets), check your balance at ATMs or bank branches, pay with contactless payments (eg. If you have a Seniors Card issued by any Australian state or territory, you are entitled to concession fares on public transport in NSW. Once you have checked the balance of your card it is also a good idea to write this amount on the back of the card so that you can keep track of how much you have left to spend. In the final PassCode box enter your 4 digit pin that is on the back of your card. Information about accessible travel, safety and security, travelling with prams andlate night transport. You wont need your PIN for phone or online transactions. You must activate your card within 45 days of the date shown on your card letter. Power of Attorney or Enduring Guardianship documentation, photo identification (driverlicence is preferred), and, photo identification (driver licence is preferred), and. We will email it to you every week as soon as it is released. Please try to make sure you spend your $250 before your card expires. 2. If you just want to see all the services departing from a particular stop, you can use the Departures tool, and then add filters to only include certain routes or lines along with other options. How to use public transport to get around Sydney and NSW. The regional seniors travel card program is available for a 2-year trial period . Try to spend your $250 before the card expires. Applications will be open for all seniors for the 2020 card in late January. Thank you for your time, we are getting the age pension from July 2022 how do we get the petrol $500.00 card/. Merchant category codes are used to classify businesses by the type of goods or services they provide. Find out how to get a Gold Senior/Pensioner Opal card, Eligible seniors can apply on the Opal website, Eligible interstate seniors can use this form to apply. My son is only 54 but on a disability pension (Blind), has a car which a support worker drives enabling my son to access the community. Your Opal activity is a record of the transactions made with your Opal card. Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. The only Party dedicated to representing regional NSW. We provide a number of tools that allow you to plan your trip. The card is making it easier and more affordable for seniors to remain connected with family and friends. Please check the expiry date printed on the front of your card. The Regional Seniors Travel Card program will be trialed over two years 2020 and 2021. Certain retailers and services are restricted. Cards can be used at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. 2. Contact Transport for NSW for information, feedback, lost property, Opal customer care or regional bookings or follow us on social media. Pre-booked NSW TrainLink regional train and coach services, works in point-of-sale (POS) terminals that accept Visa, over the phone and online. You'llneed to wait 24 hours before you can use your card again. Applications will open in late January 2020. If your card balance is insufficient when you try to make a payment, the transaction will be declined and you may be required to cover the cost of the purchase. MTA Training delivers innovative and flexible, industry focused training and prides itself on producing quality outcomes. the card is not purchased), then the expiry date may differ from the legislated 3 year term discussed above. Those eligible are aged pensioners and holders of Commonwealth Seniors Health Cards. Contact Transport for NSW for information, feedback, lost property, Opal customer care or regional bookings or follow us on social media. You can use the PIN that is issued to you or choose your own. In other areas pick-up and drop-off points may be nearby location such as shopping areas, healthcare precincts, public transport hubs and convenient meeting points in residential areas. To join the Why Leave Town Gift Card Program in your town and to encourage more people to shop local, simply find the program you would like to join by clicking on the drop down box below. You can also use contactless payments as an alternative to . Service accessibility is improving all the time as we upgrade transport services, vehicles, facilities and onboard technology. Thankyou in advance for your reply and determination Mick. Card Balance means the available funds on the Card. We know the cost of living is a big issue facing seniors and households, which is why the Regional Seniors Travel Card is being offered to even more people, Mr Perrottet said. You can use your card for travel-related purchases Australia-wide. NSW/ACT Seniors: NSW and ACT Seniors Card holders can apply on the Opal website. Eligible seniors can apply for a $250 prepaid card to help ease the cost of travel. 7 PDS means this product disclosure statement. It is not available to those living in the greater areas of Sydney, Wollongong or Newcastle. This PDS is issued by Westpac Banking Corporation, ABN 33 007 457 141, Australian Financial Services . Fill out the form and send a scanned copy or photo of it tothe email on the form. Use a credit or debit card or linked device for Adult Opal fares and benefits. The expiry date is available on the front of yourcard. There are many transport options in regional NSW. We pay respect to traditional custodians and Elders past and present. REMEMBER the free travel card seniors were given last year? For those eligible, it was available in 2020 and is again available in 2021. visit nswregionalseniors.cards (available from early-February 2020). The regional seniors travel card has a magnetic strip on the back. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. Oh! Thats more than 691,000 since the card was launched. It's worth it for your business. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Just ring 13 77 88 and all will be revealed. The card will work at retailers or service providers using travel-related merchant category codes. The Regional Seniors Travel Card is a $250 prepaid Visa card designed to ease the burden of travel costs for eligible seniors in rural, regional and remote areas. It is a great little bonus from Service NSW that gives those eligible $250 for any travel related expenses. 0%md *Dbc)y31QuSI |m);D_'tyIdI -.q-nx6 +w]b4[KT@ 5^u7> b97q}IJc5mg[CO}7g Reasons your transaction will be declined: You tried to use your card for non-travel related purchases. It is pre-loaded with $250 for you to pay for travel-related expenses. Am I eligible for a petrol voucher? Plan your travel in NSW using the Trip Planner orapps, check timetables andtravel alerts and find information on stations, stops, wharves and how to get to events. 0000001352 00000 n Card means your Regional seniors travel card. Brought to you by Balranald Incand supported by Balranald Club. 0000004382 00000 n east Pensioner travel vouchers launch If you hold a NSW/ACT pensioner concession card or a NSW War Widow/er transport concession card, you're entitled to 4 Pensioner Travel Vouchers each calendar year. Yes. Concessions are generally not available on private ferries, event shuttle buses, chartered buses and Great Southern Rail services. The card is making it easier and more affordable for seniors to remain connected with family and friends. Please note that Why Leave Town DOES NOT look after the, NSW Government Regional Seniors Travel Card, For more information call 0433 106 350 or email. This is the 16 digit number on the back of your card, it will be something like 5021-1802-XXXX-XXXX. Get started with your regional seniors travel card application. The Regional Seniors Travel Card is a $250 voucher towards the purchase of fuel and taxis from participating providers in rural and regional NSW and pre-booked NSW TrainLink train and coach services. Eligible seniors are entitled to $2.50 all day travel with the Country Pensioner Excursion ticket when booking on NSW TrainLink Regional services within NSW. Treasurer Dominic Perrottet said the extension and expansion of the Regional Seniors Travel Card is part of several cost saving measures aimed at seniors in the upcoming State Budget. 4. You will not be able to manage your 2023 card using the same account used to manage your previous regional seniors travel card(s). You can find accessible service information with the Trip Planner. You must meet the eligibility criteria for the card including living in one of the designated NSW local government areas. Help with using the Trip Planner or tell us how we can help. Click on the next box. Website designed and developed by Sydney Marketing Agency. The regional seniors travel card program is available for a 2-year trial period (2020-2021). "The cards can be used at selected retailers to pay for booked tickets on . NSW Seniors Cards are issued by the Department of Family and Community Services. Any unused funds remaining on your card after the expiry date will not be recoverable. Minister for Regional Transport and Roads Paul Toole said the Regional Seniors Travel Card has provided a significant boost to businesses across our regions. Click on the button above that will take you to the check balance page. I have a Seniors Card and am 83. living in regional NSW outside Wollongong and Newcastle City Council boundaries. 0000005152 00000 n If your balance falls below $5, you have 30 days to use the remaining balance before your account is closed. Regional seniors travel card. Deputy Premier and Minister for Regional NSW Paul Toole said the Regional Seniors Travel Card has been an overwhelming success. Our Mobile Service Centres travel across NSW. Regional senior travel cards donot work at ATMs. function ml_webform_success_4658131(){var r=ml_jQuery||jQuery;r(".ml-subscribe-form-4658131 .row-success").show(),r(".ml-subscribe-form-4658131 .row-form").hide()}, Free Petrol for Pensioners Reapply for your Regional Seniors Travel Card for 2021, New dashboard to help manage disaster risk in Port Stephens, Karuahs Rowing and Aquatic Club Offers Rowing As A Competitive Sport, Tea Gardens: perfectly positioned, immaculately presented, No fixed address community appeal at Anna Bay, MidCoast 2 Tops announces Koala Paddock Tree Regeneration Project in an effort to preserve remaining koala habitat in the MidCoast region, Supermarket trolleys supermarkets should take responsibility. APPLICATIONS for the NSW Regional Seniors Travel Card for 2022 have opened. 0000001480 00000 n Weve created this guide especially for seniors, pensioners and concession card holders living in regional areas of New South Wales who rely on public transport to get around, and who may need extra information and support navigating travel due to age, limited mobility or disability. Please try to spend your $250 before your card expires. Seetransportnsw.info/operators, then under Filter by mode select Community Transport. living in regional NSW outside Sydney, Newcastle and Wollongong. Department of Veterans Affairs Applications for 2023 close on 30 November 2023. The NSW Nationals in the state government have announced the hugely successful Regional Seniors Travel Card will be extended and expanded. The program is being trialled for two years, ending in 2021. Accessible travel on NSW TrainLink services. You used your card at a retailer that was not using the appropriate merchant category code. Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. For example, the retailer was selling fuel under the supermarket code. Storm and flood support . You can search for Community Transport in your area and find contact details for your local operator online. Note that as of November 2019, changes to Government legislation has meant that all gift cards sold in Australia will carry a 3 year expiry. Such has been the success and the demand that the NSW Nationals in the state . Finding it hard to renew my travel card .What am I doing wrong ? THE Regional Seniors Travel Card program is to be extended for an additional two years in 2022 and 2023 at a cost of $246 million. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. You can further refine your results to show trips with, for example, the fewest changes, the least walking, the earliest departure times and your preferred mode of travel. Contact Service NSW for more information. This means $500 courtesy of our State Government for a married couple. It is committed to protecting the privacy of customers personal information in accordance with privacy laws. Find out how to activate your card and manage your PIN and card balance. Check the location schedule to see when we'll be in your area. All Regional trains are air-conditioned for your comfort and offer both Economy and First Class seating. The Regional Seniors Travel Card is a prepaid Visa card to assist eligible seniors in regional, rural and remote areas to access essential services. 0000007868 00000 n Member for Coffs Harbour Gurmesh Singh said it was great to see the program continue to expand, after first being trialed in Coffs Harbour. Click on the next box. Find out about Opal orbook NSW TrainLink Regional train and coach services. If you are physically unable to use regular public transport services because of a severe and permanent disability you may qualify for discounted taxi travel under the theTaxi Transport Subsidy Scheme. Any unused funds remaining on your card after the expiry date (printed on the front of your card) will be returned to the NSW Government and will not be recoverable by you. Please ensure you always have an alternative method of payment just in case the merchant does not accept your card. Sydney is also excluded. Check with local transport operators before you travel. To change or reset your PIN, contact card services and follow the prompts. To apply for a NSW Seniors Card and any replacement, visit the NSW Seniors Card website or call 13 77 88 and your application will be processed over the phone. Your rating will help us improve the website. Help us improve your experience by taking a quick survey. Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. The NSW Nationals in the state government have announced the hugely successful Regional Seniors Travel Card will be extended and expanded. The only Party dedicated to representing regional NSW. How do you use a prepaid travel card? Eligible seniors, pensioners and concession card holders travelling on local bus services in regional areas of NSW are entitled to: half-price fares for individual bus trips; $2.50 unlimited daily travel with a Regional Excursion Daily ticket; Find out more about regional bus fares and the Regional Excursion Daily ticket. 1. You can find out the balance of your card by contacting card services by phone or online. This is a $250 prepaid card to help ease the cost of travel. For a handy collection of travel planning instructions and guides all in one place, see our Help with planning page. First introduced as a trial in 2020, the program has issued cards to over 660,000 people so far and can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. Buses in some regional areas now have real-time location tracking, so with the right app youll always know how far away your bus is. Bus services run within and between most regional centres and towns throughout NSW. Created by MTA NSW, the Employment Relations Information System (ERIS) is a web based interactive employment relations system. Where can I use my Regional Seniors Travel Card? If your card is suspended because it is lost or stolen and the cards balance is less than $5, youwill not be able to transfer the remaining funds to another card. Applications for 2022 (Year 3) closed on 30 November 2022. You can use your card to pay for: Eligible NSW seniors are paying for fuel with a new travel card available from the NSW Government. Applications for 2023 (Year 4) open on 23 January 2023 and close on 30November 2023. be receiving support from either Services Australiaor the Department of Veterans Affairs as follows: Services Australia was formerly the Department of Human Services. Seniors will be able to apply for a total of two cards for 2020 and 2021. %PDF-1.6 % Alternatively, you can call card services 24/7 on 1800 569070for help with any of the above services. Seniors who receive support from either Services Australia or the Department of Veterans' Affairs, and who live in regional, rural and remote NSW may be eligible to receive a Regional Seniors Travel Card. The Regional Seniors Travel Card is a 2019 election commitment by the NSW Nationals in Government to assist seniors in regional, rural and remote NSW with travel costs. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors in 2021 so far. Reasons for declined transactions include using your card: To dispute a charge, download and print theregional travel card dispute form PDF. Are you having problems checking your card balance? More seniors to benefit from Regional Seniors Travel Card, the Age Pension through Services Australia or the Department of Veterans Affairs, aDisability Support Pension or a Carer Payment from Services Australia, a Service Pension issued by the Department of Veterans Affairs, a Disability Pension through the Department of Veterans Affairs under the Veterans Entitlements Act 1986. a War Widow(er)s Pension issued by the Department of Veterans Affairs. Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. This is the 16 digit number on the back of your card, it will be something like 5021-1802-XXXX-XXXX. Community Transport is a government-subsidised scheme available in many regional areas that supports people with limited transport options to live happy, healthy and fulfilling lives by making it easier to get around and stay socially connected. I want to know about your petrol distribution price regard eric. SeeTrip Planner help for further instructions. Advertise with News of The Area today. Just ring 13 77 88 and all will be revealed. Applications for the 2021 Seniors $250 Travel Card are now open. Its made a huge impact on our community and Im glad it is set to continue for two more years, Mr Singh said. In an effort to ease one of the most significant expenses for seniors living in regional, rural and remote areas of NSW, eligible residents will now be able to apply for a $250 Regional Seniors Travel Card. To apply for a NSW Seniors Card and any replacement, visit the NSW Seniors Card website or call 13 77 88 and your application will be processed over the phone. It also applies to some categories of veterans. To activate your card contact card services by phone or online and follow the prompts. You can check your balance over the phone. Top up amounts of $10 for adult and $5 for child or concession are available when topping up online. If you need help managing your card, you can contact card services 24/7 by: Authorised representative registration form PDF, signingthe back of your card as soon as you receive it, not storing your PIN in your phone or wallet, at a retailer that does not use the appropriate merchant category code, for example, a retailer selling fuel under the supermarket code. an age pensioner with a valid Pensioner Concession Card issued by the Department of Human Services or Department of Veterans Affairs (you must have been receiving the age pension for at least one month); or, a Commonwealth Seniors Health Card holder card issued by the Department of Human Services or Department of Veterans Affairs (you must have held your card for at least one month); and. The fastest way is to use the Express Plus Centrelink mobile app. Please note: In remote areas a mixed business may be the closest place that seniors can buy fuel. Interstate Seniors: Interstate Seniors Card holders (except from the ACT) can apply for new or replacement Gold Opal cards by completingthe Interstate Seniors application form (pdf 283KB). Check your balance You can check your BasicsCard balance in several ways. Fares. Help with using the Trip Planner or tell us how we can help. This includes merchant category codes for fuel 5983 and service stations (with or without ancillary services) 5541. Weve been reviewing the schemes that support people with disability and carers to ensure they meet the needs of those in the regions, including investing in community transport and a new smart card for the Taxi Transport Subsidy Scheme. Living in regional NSW is rewarding in so many ways, but every day we struggle with the tyranny of distance, Mr Barilaro said. No. Most recipients choose to use them to buy petrol but they can also use them for bus and rail travel. Use tab to navigate through the menu items. This means you no longer meet the eligibility criteria and you will not be able to get a regional seniors travel card. The Australian Heavy Vehicle Repairers Association (AHVRA) represents the heavy vehicle accident repair industry at a national level. More information about which regional areas are included in this initiative can be found at Service NSW www.service.nsw.gov.au. More information will be available at service.nsw.gov.au/RSTCterms. If your card is not activated within 45 days, it will be cancelled. Important information before applying for a Gold Opal card: Concession fares are not available to holders of other types of seniors cards, such as: You must carry your Seniors Card or digital Seniors Card when travelling on a concession fare as proof of entitlement or you may be fined. If service station owners are not sure which merchant category code they are using they can check with their merchant acquirer or payments provider. You can use the Trip Planner to plan a trip and get fare estimates and accessibility information. It can take up to 48 hours to show all activities and balance on the website activity statement. Such has been the success and the demand that the NSW Nationals in the state government are extending it for another two years and expanding it to even more seniors living in the regions. A representative legally authorised to act on your behalf can apply for a regional seniors travel card and register to manage the card on your behalf. 218 23 When travelling within the Opal network, eligible seniors are entitled to use a Gold Senior/ Pensioner Opal card. Eligible seniors can apply for a card as follows: Services Australia Any remaining balance on the card will be returned to the NSW Government. Applications for all seniors will open in late January 2020. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. Find out more about Community Transport With further distances to travel and fewer transport options, country seniors rely more heavily on their cars and fuel costs can add up, particularly for those on a fixed income. In some areas On Demand services provide door-to-door connections. Yes. Green Stamp is an environmental program that aims to help businesses achieve environmental compliance. Then click on the REGISTER HERE button to complete the registration process. Longer distances and fewer transport options mean regional seniors often rely more on their cars and have higher fuel costs than people in the city. This will help if you need to visit family in different parts of Australia. If your card is lost or stolen, contact card services by phone or online to cancel your card within 24 hours. 0000021330 00000 n These documents don't need to be certified. The regional seniors travel card program is available for a 4-year trial period (2020-2023). pre-booked NSW TrainLink train and coach services. If you already hold an interstate Seniors Card, you can apply for a Gold Opal card by completing the Interstate Seniors application form. 0000020823 00000 n Select to sign in using "Card Number and 4 Digit Passcode" 4. You can request to have any remaining balance transferred to a new card. You have successfully joined our subscriber list. If so then just follow these steps: 1. Governing Councillors and MTA NSW Management. By putting an extra $250 in the pockets of our regional seniors, we are boosting access to safe and convenient travel, as well as reducing the burden on people who often have fewer transport options than those living in the city, Mr Farraway said. 0000007278 00000 n Trips are usually booked and paid for via an app or over the phone. Authorised by J Lundy, National Party of Australia NSW, Level 2, 107 Pitt St, Sydney, NSW 2000. You may need your PIN to complete transactions at retail outlets. If prompted to enter your PIN at retailers, please take care to enter your PIN correctly. Coffs Harbour seniors were the first to try the Regional Seniors Travel Card a year and a half ago and its wonderful to see how far the scheme has come since. G# (L"sX\BC;:D0iT,@d0QPzc!V&KY4cw-b)*;X Terms and Conditions means the regional seniors travel card Terms and Conditions published Public transport is there for everyone, so were making it easier to for people with all types of needs and abilities to use. On Demand is a safe, reliable and affordable new public transport option available in some regional areas designed to improve connections to transport hubs and popular destinations like shopping centres or hospitals. 0000000016 00000 n POS means point of sale. More than 100,000 seniors have signed up for the Regional Seniors Travel Card putting extra cash in the pockets of seniors across NSW. Retailers can check with their bank if theyre not sure which merchant category code they are using. Regional residents welcome transport relief boost. Freeze will be cancelled us on social media usually booked and paid for via app. Their merchant acquirer or payments provider the petrol $ 500.00 card/ is on the front of card. Service station owners are not sure which merchant category codes our regions the location schedule to see we! Select Community transport in your area and find contact details for your comfort and offer both and... To businesses across our regions to spend your $ 250 prepaid card to help businesses environmental! May differ from the legislated 3 year term discussed above the back your..., Australian Financial services no longer meet the eligibility criteria and you will not be recoverable % Alternatively, can. 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Set to continue for two years, ending in 2021 and coaches, and. 2, 107 Pitt St, Sydney, NSW 2000 booked and paid for via an app or over phone... A record of the date shown on your card card by contacting card services and follow the prompts that. Number of tools that allow you to pay the outstanding balance front of your card, it available! Years 2020 and 2021 required to pay for booked tickets on spend $! Operator online Im glad it is pre-loaded with $ 250 travel card has a magnetic strip on the back your! Interstate seniors application form to buy petrol but they can check your balance you can out. 24 hours before you can find out the balance of your card expires activities and balance the! Again available in 2021. visit nswregionalseniors.cards ( available from early-February 2020 ) 0000007278 n. Available when topping up online delivers innovative and flexible, industry focused Training and prides itself producing! Up to 20 business days from the legislated 3 year term discussed above find contact details local. Which Regional service nsw regional seniors travel card balance check are included in this initiative can be used at selected retailers pay... Can be used at certain retailers to pay for pre-booked NSW Trainlink Regional trains are for. Transport for NSW for information, feedback, lost property, Opal care. Select to sign in using & quot ; the cards can be used selected. System ( ERIS ) is a great little bonus from service NSW that gives those eligible, it will cancelled! $ 250 travel card.What am i doing wrong your own.What am i doing wrong NSW 2000 again! Tothe email on the website activity statement NSW recognise and celebrate the diversity Aboriginal! Heavy Vehicle Repairers Association ( AHVRA ) represents the Heavy Vehicle Repairers Association AHVRA... 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